Oakbrook Toyota In Westmont

My sales advisor was very accommodating in regards to meeting me when my schedule was very restrictive. All around a good experience. meeting me when my schedule was very restrictive. All around a good experience. More

Very skeptical about taking my car into a dealership because of all the terrible reviews and horror stories I have read. My experience at Oakbrook Toyota was nothing short of amazing! Brian was fantasti because of all the terrible reviews and horror stories I have read. My experience at Oakbrook Toyota was nothing short of amazing! Brian was fantastic! He explained everything every step of the way when my vehicle needed a new transmission. He communicated with me every couple days to give me updates on the progress and if there were any changes, he made sure to let me know and explain why. I live in Chicago so it's not a quick trip, but I won't take my vehicle anywhere else. Love Toyota vehicles and it's safe to say Oakbrook Toyota has a new life long customer! Thanks again! More

Always the best service, all dealerships should follow what OakBrook Toyota does to take care of their customers!!! You are all the best! what OakBrook Toyota does to take care of their customers!!! You are all the best! More

Experience was fine, except for meeting with finance and his hard sales push to sell an extended warranty. Really soured my overall experience. his hard sales push to sell an extended warranty. Really soured my overall experience. More

I was trying to replace a vehicle for my son and cotacted Toyota as one possible option. Mike presented a number of options that met most of my criteria but not exactly. He was very patient and thorough but Toyota as one possible option. Mike presented a number of options that met most of my criteria but not exactly. He was very patient and thorough but current inventory had nothing that worked. I realize that vehicles are in limited supply and I had to act. I went another direction but hopefully I’ll be back for my next car. Mike is a gentleman who represents the dealership well. More

Very good service. And no long waiting time. Car wash was the best I ever experience from Toyota dealers. And competitive price. Thank you And no long waiting time. Car wash was the best I ever experience from Toyota dealers. And competitive price. Thank you More

Always a great experience. Never pushy. Only provide their recommendations and let me decide. Nate was a great service rep Never pushy. Only provide their recommendations and let me decide. Nate was a great service rep More

Team was gracious and patient as it turned out to be user error. Thank you! error. Thank you! More

Leon, my service advisor, was helpful and knowledgeable in diagnosing and fixing the problem. Thank you! in diagnosing and fixing the problem. Thank you! More

Lack of follow through, not customer focused. As a customer I felt like my business was not important. As a customer I felt like my business was not important. More