Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Oakbrook Toyota In Westmont
Westmont, IL
2,141 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,141 reviews
August 21, 2020
The dealership was very clean and the staff was professional. There was a nice waiting area for me and the oil change was done on time for a great price. I'm very happy to be using Oakbrook Toyota professional. There was a nice waiting area for me and the oil change was done on time for a great price. I'm very happy to be using Oakbrook Toyota in Westmont! Keep up the great work! More
by Scott E
Verified CustomerEmployees Worked With
Brian Gedrimas
August 21, 2020
Have you ever lost something that you loved? Well I did when I visited Oakbrook Toyota. My visit at this dealership was so many things; disheartening, discouraging, disappointing, and down right infuriatin when I visited Oakbrook Toyota. My visit at this dealership was so many things; disheartening, discouraging, disappointing, and down right infuriating. On Tuesday, my dad called about a specific car with a specific VIN number. He was told that the car was there and that I can make an appointment to take a look. When I saw the price and the pictures of this car, I knew I didn’t have to look. I was ready to buy. With my checkbook in hand, I called Wednesday morning and made an appointment with Melanie to come that same day for that exact car and she assured me it was still there. When I got there after an hour drive, a salesman that was not Melanie said the car was gone! It was sold yesterday! The day before I called to make an appointment! My heart dropped down to my butt. I was livid. The salesman then lamely tried the bait and switch scam technique to sell me another car but I had no interest. I thought, “This place doesn’t deserve my money!” Melanie finally came out of her hiding spot to apologize but the damage was done. Why didn’t she tell me the car was gone when I made the appointment?! Why didn’t she let me know?! The worst part is that when I tell this story to others, they don’t act too surprised. Apparently dealerships are known to jerk people around like this... More
by angiep
Employees Worked With
Melanie Raygoza
August 21, 2020
Service was timely and professional and the waiting area was clean and comfortable. I don’t have anything additional to add except to say that I will return for future service. was clean and comfortable. I don’t have anything additional to add except to say that I will return for future service. More
by WMS641
Employees Worked With
Allen Sizemore
August 20, 2020
I am very pleased with the service you recently performed on both my 2006 RAV4 and then my 2010 RAV4 vehicles. Your service writers do an excellent job of keeping me alerted to the maintenance needs for my v on both my 2006 RAV4 and then my 2010 RAV4 vehicles. Your service writers do an excellent job of keeping me alerted to the maintenance needs for my vehicles. Your mechanics performed the work quickly. They must have done a good job because to-date both vehicles are running just fine. More
by DGPREUSS
Employees Worked With
Vik Patel, Allen Sizemore, Kevin Tonk
August 19, 2020
The dealership was able to get me the car that I wanted for the price that I wanted to pay. The staff were professional and made the experience simple and quick. for the price that I wanted to pay. The staff were professional and made the experience simple and quick. More
by DAVE.SCHEJBAL
Employees Worked With
Greg Zay, Zubair Karim, Jim Robertson
August 19, 2020
Loved the service. Leon was very helpful & understanding with all my needs. I thought Leon was the Service manager based on his knowledge of my problem and professionalism. Thanks Leon with all my needs. I thought Leon was the Service manager based on his knowledge of my problem and professionalism. Thanks Leon More
by BILL@PTNwellness.com
Employees Worked With
Bill Hallom, Leonid Sayenko
August 19, 2020
I was pleased with the organized way they handled checking in, but maybe even more protection on having to go in service department for final check in. The service itself did not take long which hel checking in, but maybe even more protection on having to go in service department for final check in. The service itself did not take long which helped the required time to have to wait. I do thing the waiting room could use some updates however. More
by JLANNES1
Employees Worked With
Leonid Sayenko
August 19, 2020
I was very pleased with my visit to Oakbrook Toyota thanks to Maher Belkaid. He is an excellent salesperson. I will refer OBT to friends. thanks to Maher Belkaid. He is an excellent salesperson. I will refer OBT to friends. More
by SBECKMAN333
Employees Worked With
Greg Zay, Maher Belkaid
August 19, 2020
For the oil change: They do a trustworthy good job and their prices are competitive. I think the price for the cabin filter and change is cheaper elsewhere. their prices are competitive. I think the price for the cabin filter and change is cheaper elsewhere. More
by 1STEPP
Employees Worked With
Hector is a good driver and very nice manner! I really appreciate your shuttle service so I didn’t have to wait on site. It was a much better use of my time to go to the mall! , Elyza Garcia, Kevin Tonk, Customer Suppourt
August 18, 2020
Great Service always prompt & courteous. Service Great Service always prompt & courteous. Service departments exudes professionalism. Always greeted with a smile!! Vehicle is always fixed right t Great Service always prompt & courteous. Service departments exudes professionalism. Always greeted with a smile!! Vehicle is always fixed right the first time!! Love OBT Service department!! More
by MCGHEE663
Employees Worked With
Nate McGhee
