
Oakbrook Toyota In Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 2,141 reviews
excellent and friendly service - shuttle was also very much appreciated - I always get A+ service at Oak Brook Toyota -- have never had a problem here much appreciated - I always get A+ service at Oak Brook Toyota -- have never had a problem here More
Mario, was wearing a mask, when he greeted me when I arrived.. Asked what I needed and told me when the car would be ready. I left and I received a call later that morning to say the car was ready. Ver arrived.. Asked what I needed and told me when the car would be ready. I left and I received a call later that morning to say the car was ready. Very fluid start to finish. More
Always a pleasant visit to your Service Department. We own two Toyotas and always have them serviced by your team. Polite, prompt and professional with people who care. Thanks. own two Toyotas and always have them serviced by your team. Polite, prompt and professional with people who care. Thanks. More
Purchased new Highlander 9/14/2020 thought we were getting a good deal The process took more than 3 hours and then they wanted us to stay so the “Delivery Specialist” could explain the apps, map, ph getting a good deal The process took more than 3 hours and then they wanted us to stay so the “Delivery Specialist” could explain the apps, map, phone connection etc. We were unable to stay but registered on his computer and left. Call the “Specialist” back two days later for help— still waiting for a call back 4 days have passed. More importantly reviewing the sales agreement seems to show they had hidden or very expensive charges for services rendered. 1. A charge for “Pivotal Security” $349 which was explained to me at the time as a charge for registering the vehicle with the state of Illinois for theft purposes, reading on the net indicates this some kind of private security which is nothing more than a dealer add on. 2. I asked if the dealer would transfer my plates the financial guy said sure unfortunately he neglected to say it would cost $175 vs the $25 if I did it myself. So even if they keep you hanging around for so long in the little office that your brain frozen make sure you check every line on the sales contract or your deal may not be as good as you think More
We have been coming to this location for over 20 years. Always great service and when we buy, we love dealing directly with Alex. John S is the BEST Always great service and when we buy, we love dealing directly with Alex. John S is the BEST More
My Corolla was recalled and I was slotted in quickly by Leonid. The service was excellent from beginning to end and done within the estimated time from John. Great job, as usual. Leonid. The service was excellent from beginning to end and done within the estimated time from John. Great job, as usual. More
The service department was outstanding! I had brought my car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I went to pick my car up! .I had a great transport driver,Hector.He was super accommodating, very friendly and polite. More
The service service was completed promptly. I really appreciate the extended service hours that are offered, especially the opportunity to bring my car in at 7:00 A.M. appreciate the extended service hours that are offered, especially the opportunity to bring my car in at 7:00 A.M. More
Greta place we have been buying cars from here for the past 15 years almost on our 10-12 Toyota always come back here to work with Alex and mustafa very good people past 15 years almost on our 10-12 Toyota always come back here to work with Alex and mustafa very good people More
Excellent no complaints will be back! Keep up the good work!Have been very pleased with all the service. Is quite a ways from my home but will continue coming to Oakbrook for service. work!Have been very pleased with all the service. Is quite a ways from my home but will continue coming to Oakbrook for service. More