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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,141 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

September 25, 2020

I always take my car there because of the attention and the way they treat me, they even recommend what is more important for your vehicle and make you feel safe on the road. More

by tonatiun22
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Sep 29, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for the 5-star review! We appreciate your business and look forward to seeing you again!

September 25, 2020

The service was prompt and efficient. Everyone I dealt with courteous and friendly. My car was done earlier than I expected. I would definitely use them again. More

by STSDEACONJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Sizemore
Sep 29, 2020 -

Oakbrook Toyota In Westmont responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

September 24, 2020

Oakbrook Toyota had more used cars to choose from and I could see my favorite model in different colors. Everyone was so helpful, Syed bent over backwards to make me happy. I am thrilled with my Ruby Camry More

by TDEIBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Dave and Gerry, Syed Mustafa, Joseph Perry, Bill Hallom
Sep 25, 2020 -

Oakbrook Toyota In Westmont responded

Congrats on the new vehicle! Thank you for your business and for choosing us to help with your purchase. Enjoy your new ride!

September 24, 2020

Maher helped me on the truck that I truly loved. I walked in looking for a Chevy and walked out With a Tacoma!! Thanks Maher. More

by Jpatino1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid
Sep 25, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for 5-star rating! We appreciate your time and business, and look forward to working with you again! Safe travels!

September 22, 2020

I honestly thought they tried to take advantage of me. I was only offered 11,000 for my 2018 Hyundai Tucson with 23,000 miles, that really pissed me off. If it wasn’t for Jim Robertson, l swear I would’ve More

by nataliewells
Recommend Dealer
No
Employees Worked With
Eddie l think, Jim Robertson
Sep 23, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for taking the time to leave us a review and provide us with feedback about your most recent visit. We would like to learn more about this situation so we can share it with our team. Please contact our Customer Relations Manager at e.garcia@rohrman.com. Thank you again and we look forward to discussing this with you.

Sep 25, 2020 -

nataliewells responded

Call me, you have my #, l’ll take my lunch Friday the 25th at 10:50 am/ l get a 1/2 hour. Natalie I’m still waiting on a call, l’m still not happy. I spoke to my sales person Jim, and expressed to him this past Friday to have Customer Relations to reach out to me, l have a lot of questions. The #’s don’t match up!!! How do you give me 14k for my trade on one sheet, and 10k on on the tax sheet. Jim told me l was getting 15200 for my trade, and l got it in writing. Also l got Nickle and dime to death. Why am l paying $300 doc fee, my last new car l paid $172, and why am l paying a lic fee, and title fee...who do l speak to, to cancel that warranty?

September 22, 2020

I have brought my car in countless times to have one issue fixed and it still is not done. I have made many trips from Minooka to westmont with a one year old and keep having to come back. Terrible serv More

by SLV1540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Tonk
Oct 06, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for taking the time to leave us a review and provide us with feedback about your most recent visit. We would like to learn more about this situation so we can share it with our team. Please contact our Customer Relations Manager at e.garcia@rohrman.com. Thank you again and we look forward to discussing this with you.

September 22, 2020

Very courteous and listen to customers to see how they can help. I had no intention of buying a car for my daughter, but Dan and Steve made the process far to easy. Everything from the price to paperwor More

by KIMBRI18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve N, Daniel Conway
Sep 25, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for the great review, Kim! We were happy to work with you and your family, and hope your daughter is enjoying her first car. Please let us know if there is anything else we can help you with!

September 22, 2020

Leon and John are always top notch when I have my cars serviced at Oakbrook Toyota. I’ve been a costumer since August of 2009 More

by stonepitchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko, John Scambiatterra
Sep 25, 2020 -

Oakbrook Toyota In Westmont responded

Thank you for your business and your loyalty to us! We appreciate the kind words and look forward to seeing you again next time. Safe travels!

September 22, 2020

They are always friendly and professional to deal with. The provide quality service and are very accommodating. I can count on them to be honest and knowledgeable! More

by AARMSTRONGXS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Sizemore
Sep 25, 2020 -

Oakbrook Toyota In Westmont responded

Thank you for the great review! We appreciate your business and look forward to working with you again. Safe travels!

September 21, 2020

When I pulled in to the garage no one greeted me. I stood in the office about 5 min before anyone spoke to me, there was someone in front of me who didn't even ackowledge me standing there. I wasn't explaine More

by egarcia32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Sizemore
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