
Oakbrook Toyota In Westmont
Westmont, IL
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As always, thank you Kevin for your speedy and professional service. I'm a repeat customer and I will keep going back as long as service experience stays positive. professional service. I'm a repeat customer and I will keep going back as long as service experience stays positive. More
We worked with Donroy Quilop. Donroy was very easy to work with and he listened to us (customer focused). We asked him if he could locate a Camry Hybrid XLE with a specific exterior color (which was not work with and he listened to us (customer focused). We asked him if he could locate a Camry Hybrid XLE with a specific exterior color (which was not in stock at Oakbrook Toyota). If he could, we agreed to purchase it at our negotiated price. He went into action and found one that met our requirements within minutes at another Toyota dealer. He had it sent to Oakbrook Toyota within hours. They checked it and had it ready for us the same day. We were very pleased with his action oriented approach and appreciate his expertise. The Finance manager (Greg Zay) and person going over us specific vehicle features (Joe Verlotta) were efficient and it was apparent they knew their trade. More
The wait was a bit long, 2 hours. Otherwise, everything was good and everyone was masked. Would be good if someone would give updates on estimated time of completion. was good and everyone was masked. Would be good if someone would give updates on estimated time of completion. More
Outstanding service from start to finish. Great customer service! I was promptly taken care of and work was completed promptly as well. See you in the spring. service! I was promptly taken care of and work was completed promptly as well. See you in the spring. More
The service was great. However, the car had an undescribable smell. Not sure if it was the body oder of the service worker or oil that was spilled on the engine. IT RESOLVED ITSELF after 10 to 15 undescribable smell. Not sure if it was the body oder of the service worker or oil that was spilled on the engine. IT RESOLVED ITSELF after 10 to 15 minute ride with windows down. More
Great dealership. We originally came in to look at a used Prius Prime. We didn’t like it too much. Our salesperson Kevin Flynn treated us with the utmost respect. For that reason, we bought a new Pri used Prius Prime. We didn’t like it too much. Our salesperson Kevin Flynn treated us with the utmost respect. For that reason, we bought a new Prius from him. We were lifelong Continental Toyota customers. However, because of the way we were treated here. We are now lifelong Oakbrook Toyota customers. More
Made a appt on short notice for Saturday to have a brake job done. Took me in right away and Leon was excellent explaining everything to me. Thank you Leon job done. Took me in right away and Leon was excellent explaining everything to me. Thank you Leon More
Bought my first Toyota from these folks. Everyone I interacted with was professional, knowledgeable, friendly! I look forward to a long working relationship with this organization. interacted with was professional, knowledgeable, friendly! I look forward to a long working relationship with this organization. More
They treat everyone the same, with professionalism and integrity. I felt confident that I was getting the best service.with John's help. it was great that I could sit outside too. integrity. I felt confident that I was getting the best service.with John's help. it was great that I could sit outside too. More