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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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March 11, 2022

Very good work. I trust them with my car. Sal the service writer is very helpful. I would recommend them. More

by Jmjos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Sal. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 11, 2022

After multiple purchases from this dealership I am completely satisfied with both the sales and service departments. I would recommend them to anyone thinking of purchasing a Toyota vehicle. More

by DSS43043
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 11, 2022

Very satisfied with services plus availability. I wouldn't take my car to anyone else. I hope that the dealership remains so well organized and functional and reliable. I feel that they do care ab More

by Pat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Pat, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 10, 2022

I've purchased 2 new cars over the years from Dominik Gibek. I'm a proud owner of 2007 Toyota Tundra & 2014 Toyota Rav4. I just had a major service on my pick up truck done at Oak Lawn Toyota like timing More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review, Simon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 10, 2022

The crew and staff at Toyota Oak Lawn are always professional, knowledgeable and courteous Very glad to have them take care of our cars More

by Kevin OBrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 10, 2022

I was very satisfied with the service I received recently from my Oak Lawn Toyota dealership. Thank you. More

by MARIAN0732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 09, 2022

Ripped me off sold me a broken part wouldn’t return or exchange it. Got my money back from my credit card company. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

March 09, 2022

Great service and organized the work they do and the waiting area is comfortable really good work they do More

by REMABUIRAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 09, 2022

I was very pleased with the service I received on March 8. The gentleman who took care of me was very polite and was able to inform me what needed to be done and then what was done. I let him know that I w More

by varseed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

March 09, 2022

Courteous, good communication. Help me with a ride home. Satisfactorily repaired my vehicle. Will use in the future. More

by 2010prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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