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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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March 20, 2022

They very kind, the gentleman that checked me out pulled my car out for me. He knew I was short of breath using oxygen. He was a service person. Thank you so much More

by Swiley1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 20, 2022

Oak Lawn Toyota is the best car repair service I have used while owning my camary. More

by Smallybenz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Colosimo Wonais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto, Vito Dinella
Mar 20, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 19, 2022

Love this Toyota dealership. Very helpful and informative. I wasn't even 100% sure myself of the outcome. But they were and although I loved my used Toyota when I got it. They ma More

by carlossudor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 19, 2022

It was efficient as always, and everyone was pleasant. However, I discovered that night that someone had moved the headlight setting off of "automatic." I was driving around that dsrk night without lights More

by CTOZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember any of their names
Mar 20, 2022 -

Oak Lawn Toyota responded

We're glad to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 18, 2022

Good service. Joe was nice to deal with, explained everything and knowledgeable about what needed to be done More

by Dpk4640
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Joe. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 17, 2022

Just an awesome Dealer, who will never steer you wrong! Service department is top notch! Will always make sure your satisfied! More

by vdw4512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 16, 2022

Excellent service! Excellent customer service!! I was treated so kindly by the service representative. They treated my car with care! More

by judyhumbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Oak Lawn Toyota responded

Judy, Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Apr 12, 2023 -

judyhumbert responded

Thank you so much Toyota for maintaining my car. Also excellent customer service!! Frank Nash is very, very kind!!

March 12, 2022

The same problem happened again for Same reason it came up thereand once I pulled to my house to turned off again More

by Antonwatson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Beris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Oak Lawn Toyota responded

Anton, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

March 12, 2022

This dealership has always been courteous, competent and professional. I trust their advice and workmanship. Cordial individuals who treat the customer with respect and integrity! More

by DANNYBZ2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 11, 2022

Check in was quick and easy. The wait time for services performed was as expected. More

by steviev1164
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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