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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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April 16, 2022

Courteous, friendly service. Estimate of duration for service to be performed is accurate. They get started pretty much at the appointment time. More

by May H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 16, 2022

The people are friendly, and professional. I am going to have my vehicles serviced here, and perhaps make my next new purchase at this dealership. More

by Lwjohnson357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 15, 2022

Great service. Recommendation of future services important. Easy accessibility. Serviced done on a two melt manner. More

by elandashannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the person who waited on me. He was great.
Apr 16, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 14, 2022

This Toyota dealership has been servicing my family vehicles for a very long time. I have built a lot of trust in the service department there. They are quick but through when my cars need to be serv More

by SHERISE.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Oak Lawn Toyota responded

Thank you, Sherise! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 14, 2022

It’s ok but warranty work takes a long time but will see it check engine will come on More

by Goralkarol80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Apr 16, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

April 14, 2022

Had good comunication with carlos was frindly and helpful sure will be back there to that dealer. More

by ebarraza7387
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 16, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 13, 2022

I got an appointment quickly service was fast and accurate. Carlos was nice and polite More

by clarissahill99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 13, 2022 -

Oak Lawn Toyota responded

Clarissa, Thank you for taking the time to share your thoughts on working with Carlos and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 11, 2022

I've always had excellent service here. I could name several more great guys but this trip it was Keith Stadler who was beyond thoughtful as well as knowledgeable. I keep returning because More

by kmcclelland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Oak Lawn Toyota responded

It's great to hear that Keith and our team provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 10, 2022

Was very patient and understanding and knew exactly what it was gonna take to make me happy great job More

by theresa6503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Apr 11, 2022 -

Oak Lawn Toyota responded

Thank you, Theresa, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

April 10, 2022

Good service, staff was very kind. The text messages are great letting you know how soon your car will be ready. Thanks Toyota for your service. More

by HSALASC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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