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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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May 19, 2022

Timely, professional location. Very clean, Starbucks coffee in waiting area. Staff courteous. Would recommend. An long term customer. More

by dankh60453
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 18, 2022

Always pleasant service and they get you in and out. Have not had any issues to this date regarding repair services. More

by joihurd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

May 17, 2022

Took my 14-year-old Camry hybrid in for its semi-annual look-see. Service was outstanding as always, and I was there about as long as I'd intended to be. Always happy with OLT. More

by k1p2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 15, 2022

Good, professional service. I was pleased with how courteous my service advisor was. He kept me informed of the progress of the service on my car. Everything went very smoothly. More

by PALOSZOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 15, 2022

I'm so happy Always, they do a great job. Thank you so much for everything More

by Catalina Guzman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

Thank you! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 15, 2022

The service was outstanding as usual. This visit was my second unplanned service visit. Each time I was in and out in a timely fashion. My service person kept me informed .❤️ More

by burras_92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 14, 2022

This wasn't the best experience. I think they could have done better. It wasn't what I expected More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Great service in a short time. I had listed what I wanted done and received a call for necessary work that needed immediate attention. Rather than making another appointment I chos More

by dametzes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us a five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 13, 2022

Great staff they are truly amazing nice friendly very professional and gets the job done More

by Neika1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 13, 2022

For the last eight years I've owned a Toyota, my experience at Oak Lawn Toyota has been fantastic. More

by joejones9818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Joe! We are so glad that we've had the opportunity to work with you over the years. Thank you for choosing Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

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