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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
June 09, 2022

They are very dependable and keeps me informed of what going on with my car. More

by pearlsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Oak Lawn Toyota responded

We appreciate your business, Keith, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

June 09, 2022

Best Dealer They are very professional and very quaffed take a interest in my car which has made car run better More

by gwnn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Joseph and our team were able to help, and we hope to see you again! Juan Vazquez, Service Manager

Nov 28, 2023 -

gwnn11 responded

Thano

June 07, 2022

A very clean and orderly facility. All service employees were pleasant. I was greeted as soon as I stepped out of my vehicle. Also love the layout of this facility for its convenience More

by mshoneyfly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 07, 2022

Fantastic service advisor. I was treated with respect and my issues were taken care of. More

by Nykidd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Report | Print
Jun 08, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

June 06, 2022

Great salesman. Poor service dept getting the car ready. OK price and the car was clean More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Burba
Other Employees : Mike Henery
Report | Print
Jun 06, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 06, 2022

I Took My 2016 Toyota Camry In To Get Car Phone Paired With My Cell Phone. It Worked For "One Day". That Was Not Good Service. I Am Truly Disappointed. More

by simmondg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Cassello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

Jun 10, 2022 -

simmondg responded

Actually, I Would Love It, If Possible, To Have My Car Phone Working Properly. That Would Truly Put Joy In My Life, But, My Toyota Camry Is No Longer Under Warranty So I Can't Afford To Pay To Have You Attempt To Find The Error And Really Fix It.

June 05, 2022

Joe was very helpful and courteous and i couldn’t be more pleased with the service department. More

by kenroop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review, Ken. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 05, 2022

All services are excellent and quick I didn’t stay long less than hour it’s done , thanks More

by rutsymorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Report | Print
Jun 05, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

June 04, 2022

Appreciate all the work, but my car continues to have the same problems I brought it in for. More

by AW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We'll be sure to share your feedback with our crew. Please reach out to us at your convenience, we'd like the opportunity to get your vehicle fixed. Juan Vazquez, Service Manager

June 04, 2022

The service team was very helpful especially Joe because he was in constant communication with me throughout the whole process! More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Jordan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

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