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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,176 Reviews
Call Service Center (708) 435-2205

2,176 Reviews of Oak Lawn Toyota - Service Center

Sort by
December 17, 2023

Frank Nash in service was incredibly polite, kind and professional, even under extremely hectic conditions! Great listening skills! That meant the world to me during a stressful car breakdown. Thank you More

by Gina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Oak Lawn Toyota responded

Thank you, Gina, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

Helpful
December 15, 2023

Frank is my man , great service always very helpful and explaned everything for me always More

by gpratt04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Helpful
December 09, 2023

I had a flat tire. Toyota made me buy a new tire instead of fixing the hole where the nail went in. some xx about liability. just didn't appreciate having to buy a new More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Cheryl, feel free to contact us at your convenience. Juan Vazquez, Service Manager

Helpful
December 08, 2023

Keith was my service advisor. He communicated with me professionally and respectfully. He explained all the work needed and why. He got me a ride to and from Home Depot while my c More

by SDSAXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Oak Lawn Toyota responded

It's great to hear that Keith was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

Helpful
December 08, 2023

Helpful about need for brake work and handled nicely at a good price. Thank you More

by BARRY.PIENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Barry, and we hope to see you again! Juan Vazquez, Service Manager

Helpful
December 06, 2023

Very informative, very thorough, very timely, very friendly. Joe answered all questions in an understandable way. Good coffee! More

by barbara.ranta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota; we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

Helpful
December 01, 2023

Qualified persons working with you. Mechanics and customer service. Seemingly Interested in care of you auto. More

by mzdjg723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

Helpful
November 27, 2023

The best Dealership very good service The workers are out standing They take good care of my car My 1999 would not have lasted this long without the great service and care The workers are knowledgeable and p More

by gwnn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

Nov 27, 2023 -

gwnn11 responded

Thanks

Helpful
November 27, 2023

Toyota Oaklawn location is The BEST I purchased my vehicle there,services there..Staff always Professional.. More

by CHAMPIONS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Helpful
November 26, 2023

Had a problem with one of the services performed but was taken care of very well. More

by WILLMAN802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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