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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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June 16, 2022

My place for repairs will always be my Rava 4 stays in shape because the service you take it for gets a complete look over to be sure its running 100... More

by Yolandamcclinton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Yolanda. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Juan Vazquez, Service Manager

June 16, 2022

I appreciate the respectful manner to which I am addressed. The explanation of services and attention to details of work needed to keep me on the road. Thank you. More

by a.kfarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

June 16, 2022

Courteous and customer friendly. I appreciate the quality service I received. I trust in them and their work. More

by janetchrisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Oak Lawn Toyota. We appreciate your business, Janet. Juan Vazquez, Service Manager

June 16, 2022

I have had only good experiences with Oak Lawn Toyota. The senior discount was also helpful. Thanks, Cindy White More

by 1950hellocindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank of service
Jun 17, 2022 -

Oak Lawn Toyota responded

Thank you for your business, Cindy. We appreciate this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

June 15, 2022

Easy to make an appointment on line very efficient when servicing my vehicle! Waiting room marginal but I just walk to Target and get a coffee! More

by EJWOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Oak Lawn Toyota responded

Thank you for the five-star rating for our service department. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. We look forward to having you as one of our valued customers for years to come. Juan Vazquez, Service Manager

June 14, 2022

Great customer service given, fast service, great communication from technician to customer. Comfortable waiting area. More

by LEMONHERB30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 12, 2022

Professional geat customer service, very pleased with Oak Lawn Toyota. Top quality from the whole team. More

by siummy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

June 12, 2022

Frank is very respectful and professional in his service. He explained everything that would be done during maintenance service. He also has a friendly personality and does not show any negative behavior. Ju More

by SABBBE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 09, 2022

Professional Employees especially the service writer Keith Who is totally awesome. And the car Porter Ivan. These Two Employee's made my experience at Oaklawn Toyota Pleasant and wonderful. Sinc More

by Mr_Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees Keith & Is car Porter Ivan
Jun 09, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 09, 2022

Service was good once I got my car in. Somebody booked me an apt over the phone. This person told me they would, “call parts and order what I needed.” I showed up for my appointed time, an More

by jen.scannell2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Jun 09, 2022 -

Oak Lawn Toyota responded

Jen, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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