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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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July 01, 2022

Great service and very convenient with scheduling. I know I'm in good hands when I drop my car off at Oak Lawn Toyota. More

by Eidm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 30, 2022

Sal was wonderful! He listened and answered all of my questions patiently and professionally. I felt comfortable talking to him and did not worry about asking “silly” q More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Sal and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

June 30, 2022

It was a very good experience and the executive who handle me was very good. Just one thing they didn’t check in my inspection was my dashboard screen which was not working More

by drfenil315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

June 29, 2022

I have full confidence in Oaklawn Toyota’s Service department. It’s worth the drive every time. More

by petrizzo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 28, 2022

I have a car with 250,000 miles on it. Every time I go there for oil change or maintenance, the employee shows dissatisfaction that the car is old, and every problem I want to fix tells me More

by Moe Khamis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Stadler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

June 28, 2022

Great customer service by Keith and the the mechanics on my June 27, 2022 appointment. More

by Murphys_glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Murphys_glen responded

Great customer service by Keith and the mechanics on my June 27, 2022 service appointment.

June 28, 2022

I took my car in for a recall about the connection at the battery. While there the service man told me it was time for my lubrication in oil change. I gave him the OK to do my lubrication and all the change. More

by CAROLYNSBURKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, Carolyn, and we hope to see you again! Juan Vazquez, Service Manager

June 28, 2022

It’s always good prompt on time responsible, good communication, I trust them, And I will recommend this dealership to Anybody. More

by Edita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

June 27, 2022

As always, Oak Lawn Toyota keeps our vehicles running very well. Thank you for maintaining the safety and reliability of our vehicles. And thank you- Joseph C. - for the recent maintenance of my Sienna More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 26, 2022

Great service, was attended to right away and they were very courteous and polite to us. More

by Flo.georgiaqsj
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Jun 27, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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