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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,176 Reviews

2,176 Reviews of Oak Lawn Toyota - Service Center

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January 11, 2024

Courteous, friendly and fast service. Kept me updated on progress. Even though my appointment was the next day, there was no hassle More

by queen_lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Oak Lawn Toyota responded

We are very happy to hear Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 02, 2024

Bob & Joe were very pleasant to work with. They were upfront and straightforward throughout the whole process, Sales & Service. Definitely will be back. More

by BOBSPEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Oak Lawn Toyota responded

Bob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Joe met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 01, 2024

Sal was excellent. He was informative and efficient, Answered all my questions. All work completed in one hour. Very impressed More

by mocro11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Sal here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 30, 2023

Oak Lawn Toyota is the best! Great service! Great people! Always happy to see you! More

by DQUICK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 29, 2023

They all helped about the extended warranty, so I needed some information that Dad would want. More

by JAYCBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 28, 2023

Excellent service that pays attention to detail on work done and explanation of work needed to be done. The More

by mabbatemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 24, 2023

I have been doing business with Oak Lawn Toyota for over 15 years. Their customer service is second to none. I highly recommend them! More

by mcarbol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 23, 2023

Fast and courteous service. No waiting whatsoever. Didn’t have to leave the vehicle while the service was being performed. More

by dbow2129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 19, 2023

The job was well done, however replacement of my engine guard was not completed unfortunately. More

by LYTTLEBARROWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

December 19, 2023

I have always had Good service From this Dealership. Good Advisors and A Good service Manager. Thank All of you For your service. More

by goingpostal601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno
Dec 19, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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