Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
August 28, 2022

Prompt,efficient, and honest device is always provided by the courteous staff at Oak Lawn Toyota. More

by janice.mcginnis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerri
Aug 28, 2022 -

janice.mcginnis responded

Prompt, efficient, and honest service is always provided by the courteous staff at Oak Lawn Toyota.

Aug 28, 2022 -

janice.mcginnis responded

Prompt, efficient, and honest service is always provided by the courteous staff at Oak Lawn Toyota.

August 28, 2022

Friendly staff, and easy and quick appointment times available to their customers. Work was done on schedule and texted information to customer More

by k.ellement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 27, 2022

Please with the courtesy and timeliness of the services provided. Thanks for excellent and professional service More

by adamael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 26, 2022

I have never had any issues or problems with service at Oak Law Toyota and I’m grateful for that! I hated going in for service at the Toyota I bought my RAV4. Glad I changed locations! More

by T.L. O’Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 25, 2022

I have been going to Oak Lawn Toyota for over 20 years. Joe in Service is one of the best representatives of the dealership. More

by Sassymaxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 24, 2022

Oak lawn Toyota service center is a joke in my eyes. For the last couple years I’ve had nothing but problems with the service writers and the manager of service. Silly for me to come back and give anoth More

by Wrighttoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
Aug 28, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

Aug 28, 2022 -

Wrighttoyota responded

I will be talking to Toyota corporation for the service that I received at this location. When told by you there is nothing I can do to help you and you walk away from the customer I highly doubt you want to try and solve this issue.

August 22, 2022

Friendly staff and prompt. Nice lounge. I like that they give you update of car services and they also give you estimate. More

by Emen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Oak Lawn Toyota responded

Emen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 21, 2022

I brought my car in for service and was greeted right away. The woman at the service desk was very friendly and explained what was being done clearly. I’m not happy with how I picked up my car once it wa More

by Kristina_larucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
Aug 22, 2022 -

Oak Lawn Toyota responded

Kristina, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 20, 2022

Great job overall. I was kept updated and service had great attitude and kept me updated the whole time I was there. More

by Kristi0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 19, 2022

The waiting area was clean. Keith was very polite and gave detailed findings. Talked with the tech who showed me the issue and gave his recommendation. More

by MONDYWESLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

...
67
...