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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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September 14, 2022

Services and waiting time was great. My appointment time was at 11:15, I was out at 12:15 pm. More

by ICOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 14, 2022

Been with dealership since 1992. My Boss, through my recommendation has bought several vehicles, as well. More

by AELZY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Colosimo Phelps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly 5 star
Sep 15, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 13, 2022

I recently had A computer diagnostic test done by OakLawn Toyota . Service Center and Service Advisors where very helpful . More

by Arnie Alanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McShane , Carlos Osuch
Sep 13, 2022 -

Arnie Alanis responded

Great Service very friendly and helpful.

September 13, 2022

A dashboard light popped on and Carlos got me in right away. He did computer diagnostics and found a lurking problem. My ten-year-old Prius is ready for another good year. More

by slambert2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Sep 14, 2022 -

Oak Lawn Toyota responded

We are very happy to hear Carlos provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 12, 2022

Dropped off vehicle for an oil change. Service was quick. All members were professional. Pricing was fair. More

by joesol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure
Sep 12, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 12, 2022

The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place h More

by Crystalg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Boutos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback. I'm glad to hear that our team was able to help. Please don't hesitate to reach out if you need any further assistance! Juan Vazquez, Service Manager

September 11, 2022

They inspection are so helpful ,they do a great job on my car and my van.great service. More

by millycast13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 11, 2022

Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best! More

by Nnitti1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Styger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
Sep 12, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 09, 2022

The young lady who took care of me from start to finish did a really great job, she told me straight with no BS great customer service More

by Rjames8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
Sep 09, 2022 -

Rjames8 responded

Ok

September 05, 2022

Frank kept me updated and the wait time was reasonable for what was completed, which included a recall I had forgot about. More

by Snuffy5458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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