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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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September 24, 2022

Always a positive and pleasure to do business with you guys it’s a breeze I’d recommend anyone to you and I’ll definitely come back John Beris is awesome More

by Julie Rusco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Oak Lawn Toyota responded

Julie, Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 23, 2022

It's awesome that the service dept stays open until 8p. Lauren, my service advisor, was phenomenal. She made my visit stress-free and even arranged for me a ride home. The service to my vehicle was exce More

by Kirkstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren (last name unknown)
Sep 25, 2022 -

Oak Lawn Toyota responded

Thank you! Lauren and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 21, 2022

Treat customers respectfully and aim to help. Go above and beyond. Helpful and informative. Great sales force. More

by NLUZNICKY
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 21, 2022

The service department was excellent! I made an appointment for an oil change snd a tire rotation - I was back on the road within 30 minutes... More

by kemitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 20, 2022

Very happy. I am driving my 4th Prius. Our kids have 2 of them still driving More

by STEVEBRASHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 19, 2022

Check in was easy and services to be completed were explained in detail to me More

by jzzyj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 19, 2022

Incredible and super helpful! I came in from out of state to visit my mom and developed car trouble on the way in that needed attention before I left the next day. I came to Oak L More

by DF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Sep 19, 2022 -

DF responded

You are lifesavers! Thank you Carlos and team for getting me safely back on the road! Superb service all the way around! Most grateful!

September 18, 2022

Very good customer service, work done Ina timely manner, will return in the future if need be More

by il9092e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Sep 19, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 18, 2022

Service was quick and staff was friendly and professional. Appointment was easy to schedule too. More

by roseanng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 18, 2022

Great customer service. They were able to get me in and out in less than a hour. Thanks More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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