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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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October 03, 2022

I live in Milwaukee but would 100% prefer to have my Toyota service care completed by ur team in Oakland, IL on 95th. Staff is friendly, thorough and to the point. Thank you More

by Luz.trejo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Nemanich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t have name ;(
Oct 04, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 03, 2022

Very attentive, personable, knowledgeable and focused an ensuring customers receive top notch service! Added additional service to enhance our purchase and support ! John Beris helped us on the Sales sid More

by Rmpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Oak Lawn Toyota responded

Thank you so much for the 5 star review. We truly appreciate your business! Juan Vazquez, Service Manager

October 02, 2022

Quick fast and easy. Every one was very friendly and professional. Every employee asked me if I needed assistance with in the first 5 in minutes of being in the building. More

by jncareersearch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talked to so many people everyone was good
Oct 02, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 02, 2022

Great service! Called to get approval for all needed work and costs! Completed all work and called when ready. More

by KJKJC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 02, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 30, 2022

I made an appointment for my brakes to get serviced. My only issue is not informing me I was due for an oil change. Now a week later I need to bring my vehicle back. More

by redbird66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 28, 2022

Good service, dealer service area need an upgrade and more privacy when providing personal info More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Oak Lawn Toyota responded

Thank you for your review and feedback. We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 27, 2022

I paid $1200 & they didn’t even wash my car! !! WOW!!!! That’s not right!!! More

by RCopeland1158
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, so we're disappointed that you did not have a 5 star experience. Please reach out if you would like to discuss further. Juan Vazquez, Service Manager

Sep 27, 2022 -

RCopeland1158 responded

Toyota on western wash your car when you get service!!!!

September 26, 2022

Very attentive and great customer service. Even though I purchased my vehicle somewhere else, great customer service is what brings you back to any stablishment. Keep it up guys!! More

by jorgevargasmedina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 25, 2022

The staff was Friendly and knowledgeable. Great service with little pressure. Highly recommended for great service. More

by DERITZEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 25, 2022

This dealership is nice, clean and has friendly people and a great environment. No complaints and would recommend. Better than Orland Park Toyota. More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Oak Lawn Toyota responded

Dina, Thanks for sharing your experience with Oak Lawn Toyota. Frank and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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