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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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October 24, 2022

Prompt and courteous service. Joe kept me informed about my vehicle . Will be back here to service in the future. More

by canithac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 22, 2022

The service was very professional and friendly, and in spite of not having an appointment it was very fast. More

by Badiva2.nb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 21, 2022

Thank you for taking good care and putting my air bag in to keep me safe. I’m very grateful to Bob for assisting me with this. You have great staff. Thank you🙏🏾😇🙏🏾 More

by L.calo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Spee
Oct 23, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Bob, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 21, 2022

I believe they misled me and way overcharged me for their services. They never informed me of these issues before but all at once. More

by lesure.anita222
Price
Recommend Dealer
No
Employees Worked With
Keith Stadler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Juan Vazquez, Service Manager

October 21, 2022

They called me to schedule my appointment and when I came in they were ready and explained everything to me even what was recommended at that time. All work was done in a timely matter as stated. More

by Msporter414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 20, 2022

Very warm personal and very attentive never had an issue w oak lawn toyota. Also very close to the house for me. More

by Sterg87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 18, 2022

Friendly, curious, prompt,informative about service problem and concern about the problem to be resolved More

by carbethw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
Oct 19, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 17, 2022

Juan, the service manager is outstanding, when ever I need help he’s there in a second. The quality of work is tremendous, always done on time, More

by bkrosic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad Juan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 17, 2022

The service department was great especially Carlos he helped me with getting my Corolla serviced and was very friendly. More

by Tiana.rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Oct 18, 2022 -

Oak Lawn Toyota responded

It's great to hear that Carlos was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 16, 2022

Great service from the service writer. Called me when the part needed for repair was in. Made appt for the next day. Was in and out of the shop in less than one hour. More

by jacbar777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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