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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,173 Reviews

2,173 Reviews of Oak Lawn Toyota - Service Center

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February 27, 2024

Frank kept me updated, and everything went smoothly. He truly is there for the customer, and you can tell he likes his work. More

by SHARON9103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Frank delivered such a great experience! Juan Vazquez, Service Manager

February 25, 2024

We've done business with this dealership since 2004 and bought 5 cars from them over the years, they've always been excellent. More

by zarzour_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

February 24, 2024

Steve Barrix is always very attentive and professional. Bob Spee spent a lot of time getting my app up and running. Service staff always courteous. Brian made sure I didn't need a ride home. More

by Marilyn A. Szkodzinski
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in Service
Feb 25, 2024 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Marilyn, please let us know. Juan Vazquez, Service Manager

February 23, 2024

Knowledgeable and courteous staff, very clean facility. I have taken my Venza to Oaklawn for several years always with satisfactory service. More

by wdv50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

February 22, 2024

I've been receiving Great service from Oaklawn Toyota since 1989, Tuesday I received the same Great service, 2024. More

by uskate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

February 18, 2024

The dealership has excellent customer service. They take care of you right away and explain everything. More

by sandan925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

February 16, 2024

Nearby to home. Nice ppl to work with and communication as you wait is nice. More

by sally0266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geri olejarz
Feb 16, 2024 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out, Sally. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 16, 2024

The work that was done was fine. I feel Oak Lawn Toyota has been upfront. However, I had a 9:00a.am. appointment and my car was parked in the used car area. Is this routine? I realiz More

by Mike@1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Oak Lawn Toyota responded

Thank you for your review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 11, 2024

I am a very pleased repeat customer- Only two new cars in many years. I keep cars a long time, so I work more with the Service group. I have excellent and prompt service and have full trust in the quality of More

by abcanning
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

February 08, 2024

Service was good and relatively prompt. Estimate of time to complete service was inaccurate in that it took longer. More

by donnamelson01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business, Donna, and hope to see you again soon! Juan Vazquez, Service Manager

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