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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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December 17, 2022

I was pleased with the customer service that I received. The advisor kept me informed of the repairs, and they was done quicker than I expected. More

by richmond9300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 17, 2022

Easy efficient scheduling, good counter service, excellent communications updates, not a lot of hard sell. Not super quick turnaround time but not bad for a dealer. More

by Beebalmsowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 17, 2022

They were professionals that got me to buy a used car. They never offered to show or sell me a new car. I was trying to stay within my budget. More

by barbarajeffries35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
Dec 18, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, Barbara, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 16, 2022

Can’t complain service was good done in a timely manner a little pricey for me More

by Eo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We truly appreciate your business here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 15, 2022

Honestly with your customers is the key My service experience was wonderful. Honest work and customer service More

by ismail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Dec 16, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 15, 2022

Everything was great. The toung man who drove ne home to my condo even waited to make sure i got insude befoe leVing More

by Lsk525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 15, 2022

Good service friendly will go back give update on your car why being service good More

by n9rmd25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 14, 2022

The dealership was very clean the service department was extremely nice and very helpful I watched the mechanic repair my vehicle and he took the time to clean out the leaves underneath my hood which I appr More

by Don’t have one nor do I know why I need one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 14, 2022

Thanks for the good service is easy for me to fix my car on your shop is fast is close to my house frank is friendly thanks 👍 More

by Gatonegro2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 14, 2022

It's very very cardealershipish and the service department does lots of car service stuff. More

by funbobby137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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