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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

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December 24, 2022

Juan was helpful and went out of his way to actually show me what the issues were with my car along with a test drive. This was great customer service and should be the standard !! Thank you Sal also More

by tlswiss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to sharing your compliments with our crew. Thank you for choosing Oak Lawn Toyota; we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 24, 2022

Wait times could be better for walk in. Ended up waiting 3 and a half hours. More

by pvogwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case. If you'd like to discuss things further, please reach out to us at your convenience. Juan Vazquez, Service Manager

December 23, 2022

Even though I didn’t buy my Toyota Avalon from this to Toyota the service is phenomenal thank you guys for all the hard work More

by Jose Falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Nemanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 23, 2022

Thorough in evaluating work to be done. Explain to clients and charges associated for work More

by Brendawashington85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Report | Print
Dec 26, 2022 -

Oak Lawn Toyota responded

Thank you so much for taking the time to leave us a review. We appreciate your business here at Oak Lawn Toyota, Brenda. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

December 23, 2022

Me ayudaron mucho tienia pressuron baja y me ayudaron rapido mas en la temperatura baja zero More

by danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 23, 2022

Me ayudan mucho con mi Corolla. Me cambio el aciete y Mia windshield wipers. Rapido y buen precious. More

by danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 23, 2022

Sal was very honest about what was needed for my car. The tire sensor light is still on (which is why this is four stars and not five). However, on my next visit, I will take care of it then. More

by lmoten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 23, 2022

Came in for the airbag recall and the airbag recall was not fixed. Two other recalls were done, but not the airbag light is now on the dash. More

by 9jryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

December 23, 2022

Perfect service and fair price and professional advisers I'm going to this dealership since 2019 for service and maintenance and I don't have any complaints. More

by Mohammad saleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 22, 2022

Opened up on time for service department, Friendly, helpful, serviced my truck in a reasonable amount of time and the work place was clean More

by ROBERTNAPIER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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