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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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January 06, 2023

They are very accommodating and pleasant. We always have a pleasure experience when we visit. More

by lovegoesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 05, 2023

Great experience. Did what we were concerned about and worked with us on other issues they found. Great work.Great communication.Great job! Thank you! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Oak Lawn Toyota responded

Laura, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 02, 2023

Joe got us in for service promptly and he was very helpful throughout the entire process. More

by GHAGBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Oak Lawn Toyota responded

Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 02, 2023

Frank is a very attentive service provider and informative about what maintenance services I would be receiving. He is friendly and kind and well-mannered in his behavior. I really appreciate Fran More

by SABBBE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Oak Lawn Toyota responded

We are very happy to hear Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 01, 2023

It was first time at this dealership. The representative was very nice. The waiting room was to crowded for my preference at these times. More

by Thomas
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Jan 02, 2023 -

Oak Lawn Toyota responded

Thomas, Thanks for sharing about your experience with Oak Lawn Toyota. Lauren and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 01, 2023

I was pleased with the professionalism of the person who checked me in. He kept me up to date on the status of the progress being made. Additionally, he made me feel appreciated and welcome. More

by ehflores21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Sal had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 31, 2022

Quick, friendly, flexible, and good communication. It was a a little confusing on how to get into service center, but maybe I came on the wrong side. More

by sarahelizabethmurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Jan 02, 2023 -

Oak Lawn Toyota responded

Sarah, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 30, 2022

Good service in a reasonable time. Service reps always check for discounts without having to ask. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review. Joanne! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 28, 2022

They always do a great job and look at every part of my SUV when it gets serviced. Also, they make recommendations but don't force you to do the recommendations. More

by Tati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 24, 2022

Buen servicio, trato muy amable y buscaron la mejor forma de ayudarme, mil gracias por todo😉😊 More

by famsilvamonroy110@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch, Lauren Kelly
Dec 26, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business. Juan Vazquez, Service Manager

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