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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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February 04, 2023

This dealership has great prompt professional service. The service reps are professional and very know about the services provided. More

by sherri.milton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 03, 2023

Very good maintenance work on my car. However the wait time was extremely long. Thank you for your business. Will see you the next time I have a problem. More

by nickerandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 03, 2023

The work agreed upon was done efficiently and in a timely manner. Would recommend this dealership. More

by RTAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 01, 2023

Lauren was great. She saw it was taking a while for the job to be completed and made sure to update me More

by michaelsailes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly
Feb 01, 2023 -

Oak Lawn Toyota responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 31, 2023

Had my 2022 Toyota RAV4 hybrid serviced today as usual the service was phenomenal, Frank Nash the assistant service manager is very competent and customer service orientated that is why we bought our vehi More

by tbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank and Geri met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 30, 2023

The service was timely, Frank was friendly, he explained thing in great detail. I will be back. More

by carolcastile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Carol, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 30, 2023

Great service paid attention to detail Was very professional, and considerate of my time great job More

by theresa6503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Theresa. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Jan 31, 2023 -

theresa6503 responded

My pleasure I’ve only been doing business with you since 2007. This is my second Toyota and I just love the service that you guys give I refer you a lot of business.

January 30, 2023

Fantastic experience at oak lawn Toyota. It was easy and fast to get my oil changed More

by davidjohnhampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, David, and we hope to see you again! Juan Vazquez, Service Manager

January 30, 2023

The customer service is excellent. Everyone is friendly, and the technicians are thorough in explaining what repairs you need and giving you options before they move forward. More

by jenluvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 29, 2023

Every time I get my car serviced here, they attend to me quickly and professionally. The service is great. I am a satisfied customer. More

by elizabethdeleon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elizabeth, for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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