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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

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March 27, 2023

Service department was great to work with. Didn’t wait long and service advisor was very nice. Would deft come back. More

by Cvittori78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 27, 2023

Your service department is very professional and accommodating to my busy work schedule. Always professional service & always precise & fast service. More

by SUEASHER89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Sue, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 26, 2023

Professional courteous service that pay attention to detail in servicing the maintenance schedules on my 2013 Venza. More

by mabbatemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us a five-star review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for years to come. Juan Vazquez, Service Manager

March 25, 2023

Sal was very helpful! I had to wait my first visit, but when I returned, the customer service recovery he gave was excellent and will make me come back. More

by fstallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal met your expectations. Thank you for choosing Oak Lawn Toyota; we look forward to having you as a valued customer for many years to come. Juan Vazquez, Service Manager

March 25, 2023

Always great service, very clean, professional service agents, keep my car in tip top shape. More

by nimackev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 24, 2023

Took our 2021 Camry Hybrid for service after a "hybrid system malfunction" message appeared. Went without an appointment, but Toyota Oak Lawn fixed the malfunction within 1.5 hours. Very happy with all. More

by LJSZYMCZAK
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 24, 2023

Very Friendly, service was done as scheduled without any problems, will definitely visit again Thanks More

by gregclay2001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
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Mar 27, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 24, 2023

I’ve had great service for many years in Oak Lawn. We live closer to another dealer but we drive to Oak Lawn. More

by rkasimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Report | Print
Mar 27, 2023 -

Oak Lawn Toyota responded

Thank you for choosing us over the years! We truly appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for taking the time to leave us a great review. Juan Vazquez, Service Manager

March 22, 2023

My service manager was very professional, friendly and informative. Great customer service!!! Very happy. Will come again. More

by kimbracyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 22, 2023

Your facility has come a long way under some trying times a little more to work on but I’m sure you guys will get back to where you were. More

by jlepkowski63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Oak Lawn Toyota responded

Thank you for your feedback. We appreciate your business and look forward to serving you again! Juan Vazquez, Service Manager

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