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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

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April 13, 2023

quick service quick service from advisor and tech staff for unscheduled service issue tire repair More

by jerryscholl
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Apr 14, 2023 -

Oak Lawn Toyota responded

Jerry, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 13, 2023

They were prompt and customer service was very nice. The cashier was a very nice person More

by Lilha42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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Apr 14, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 13, 2023

Great Team at Oaklawn location. .Kept me updated on Service for my Toyota Prius..Thank you.. More

by CHAMPIONS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
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Apr 14, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 12, 2023

The service I had on Friday , April 8,2023 wasn’t Complete . I had to return on Monday , April 11 To have the car looked at the car was making very loud noises. The maintenance light in my Toyota More

by NATAWNEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Juan Vazquez, Service Manager

April 12, 2023

My service advisor was great. The rest of the employees seem upset or worried about something. Which gave an atmosphere of unfriendliness and uncomfortable. More

by twinzinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

April 11, 2023

I have only had good experiences at this dealership. I maintain my car and only trust the dealership to do the work. I just wish the labor charges weren’t so high. More

by mamieclay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Juan Vazquez, Service Manager

April 11, 2023

Quality customer service, thorough service/repair, and swift service. I don't have anything more to say More

by jill.arie
Recommend Dealer
Yes
Employees Worked With
SAL
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Apr 11, 2023 -

jill.arie responded

Sal and company are the best!

April 11, 2023

Very helpful and fast service, arrived early and they took my car right away and always refer family and friends here More

by Danika.cassello1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Danika, and we hope to see you again! Juan Vazquez, Service Manager

April 10, 2023

Joe was thorough and professional, laying out all of my options and their corresponding costs. More

by TJBOWES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for Joseph and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 08, 2023

Oak Lawn Toyota has serviced my vehicle for over 7 years and always provide quality service. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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