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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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April 20, 2023

Joe has been taking my calls for several years. He's my Go To for my Baby Toy. He listens to me and explain what's going on with Toy in layman's terms and I truly appreciate him for that. He always More

by Sandra L Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear that Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 20, 2023

Frank in the service department was very attentive and made sure I was informed and updated regarding service on my car. Everyone at the facility is friendly, professional and customer focused. More

by wcrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 19, 2023

Lauren was great! Very personal with the customer and quick to respond to you when you arrive. More

by arroyoq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Apr 19, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Lauren was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 18, 2023

He was very helpful and answered all my questions. He went above and beyond and kept me updated thru out the process More

by Danielle_brad@yahoo.com
Recommend Dealer
Yes
Employees Worked With
I know he's the guy in service in the left corner with the glasses, sorry I forgot his name
Apr 19, 2023 -

Oak Lawn Toyota responded

Danielle, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 18, 2023

Considerate timely service. As I sat waiting for my car I noticed how the staffing professional interacted d with others waiting for service. More

by hutchinsonjuanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 16, 2023

Service was fast. They communicated well. Everyone was very friendly. Just wish they had a car wash on site lol More

by yihan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly
Apr 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

April 14, 2023

Great experience with parts and service staff! Helpful, courteous, time efficient, knowledgeable and kind. Highly recommended! More

by Micky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travois Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 14, 2023

Honest people to do business with. They don’t charge you $1000 for a $100 job. You can depend on their trained techs to take care of both preventive, and problem work. More

by mabbatemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 13, 2023

Courteous service. Kept me informed as work was done. Pleasant waiting room. That's all! Thank you. More

by LINDASARRACINO
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cassello
Apr 14, 2023 -

Oak Lawn Toyota responded

Linda, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 13, 2023

Informative. He kept me posted on what was found and what needed to be done. Service staff was great. More

by p804ree
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 14, 2023 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. Keith and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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