Oak Lawn Toyota - Service Center

Left loose battery cable. Recommended 260 battery. Guy said he would tell general mgr. No callback. Always recommend new parts Recommended 260 battery. Guy said he would tell general mgr. No callback. Always recommend new parts More

I’ve been dealing with Joe Casselo my last three times at OLT. He’s very courteous and gets me on the road as soon as possible. A+ rating for him and OLT OLT. He’s very courteous and gets me on the road as soon as possible. A+ rating for him and OLT More

I was impressed by the cleanliness of the environment, rapid service, good work performance and good customer service. I will be back. This was my first time at the establishment. rapid service, good work performance and good customer service. I will be back. This was my first time at the establishment. More

Thank you Carlos, Frank, and the terrific techs for keeping our vehicles reliable and safe. keeping our vehicles reliable and safe. More

Frank charged me $89 for a service that was covered with my oil change. I prepaid for 5 oil changes & with the multipoint inspection the issue would have been viewed. He never told me it would be $89 to loo my oil change. I prepaid for 5 oil changes & with the multipoint inspection the issue would have been viewed. He never told me it would be $89 to look for the problem. I was charged an additional $89 to be told the same thing that I was told the oil change before. It was a waste of money that Frank never said he was charging. More

I receive good service & employees are friendly! They always inform me of car repairs that are needed! They always inform me of car repairs that are needed! More

John Harris, salesman. was amazingly knowledgeable and efficient. When I bought my Toyota Highlander, he came into the car and taught me about every bell and whistle. When was amazingly knowledgeable and efficient. When I bought my Toyota Highlander, he came into the car and taught me about every bell and whistle. When I was returning to pick up the title for my old car, he walked right up to our car when we pulled in the lot with the title in his hand. What a delightful experience! And, we LOVE our new car. I think this is the sixth Toyota we’ve bought from Oak Lawn Toyota. Mark, John and Laurie are great too. More

It's always a positive experience. The people are very friendly and polite. Joe, in particular, is always a pleasure. I trust his recommendations for service and repairs. The people are very friendly and polite. Joe, in particular, is always a pleasure. I trust his recommendations for service and repairs. More

The dealership is professional but I don’t really like the way you walk in to speak with someone and there could be 3 people at the desk but no one tells you to come over they just say someone will be wit the way you walk in to speak with someone and there could be 3 people at the desk but no one tells you to come over they just say someone will be with you shortly and they leave you standing there, then someone will finally ask may I help you. After one has walked past you out the door and the other one picks up a call. I comes off kinda rude. More

Took very good care of me. Kept me informed as what needed to be fixed. Kept me informed as what needed to be fixed. More