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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

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May 25, 2023

Great service every time! Brian is the best porter and Joe is always so helpful . More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian the porter
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May 25, 2023 -

Oak Lawn Toyota responded

Jordan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 24, 2023

Best service I got every the best people ask for job the best guy thx toyota More

by Nabeelsaleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Styger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travois Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
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May 24, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 23, 2023

I was kept updated about my car; all work was done in a timely manner More

by sjware85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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May 24, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 22, 2023

They went and over and above when servicing my vehicle. I came in with one issue but they took care of a couple other issues in the process. Thank you! More

by snowflake_2003_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 21, 2023

Fine asked for another appt for another car but didn't get one I guess they forgot More

by robertscheck
Recommend Dealer
Yes
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May 22, 2023 -

Oak Lawn Toyota responded

Robert, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 21, 2023

Super helpful staff, clean shop, easy to do business with. Will return for future work. More

by Melba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Oak Lawn Toyota responded

Thank you, Melba! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 21, 2023

Same great service I have for more than 20 years , exactly the reason why I always recommend this Toyota dealership. More

by CFDHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

May 20, 2023

We dealt with Vito and Steve and they were absolutely amazing and so very helpful. They let me drive each car that I thought about getting and were able to put me in one at my price range. Will definitel More

by Pamelakuchar1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito
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May 21, 2023 -

Oak Lawn Toyota responded

Pamela, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vito and Steve met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

May 19, 2023

Good, but had a real problem getting a part for my car. I had to call the corporate office to get the part. I waited from May of 22 to April 23. I have gone two years trying to get my air conditioner fixed More

by latoynia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2023 -

Oak Lawn Toyota responded

Thank you, Latoynia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We do apologize for the long wait for your vehicle part. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 18, 2023

Frank asked right away did we need any assistance. I loved the way he explained in details what was done to the car. He advise us of the future service that would be needed. He was very professional, More

by JAMESVERNICE
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nash
Report | Print
May 19, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review, James. We're happy to hear Frank was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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