Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,215 Reviews of Oak Lawn Toyota - Service Center
Sort by
August 07, 2013
I get my 3 toyota serviced here for 10 years, I bought a used 2007 lexus gx 470 for my wife 4 months ago, I asked him if I can have an oil change, if filter in stock, he said he has no way of servicing the used 2007 lexus gx 470 for my wife 4 months ago, I asked him if I can have an oil change, if filter in stock, he said he has no way of servicing the car. Is that accurate? That is a low level of customer service! Gary in parts, poor job performance! More
by olaesho
Employees Worked With
gary from parts (old guy)
April 22, 2013
Came in with a repair problem the morning of the storm and was really on edge since I had run over something and was expecting the worst. Steve got my vehicle in very quickly, and once the mechanic had de and was really on edge since I had run over something and was expecting the worst. Steve got my vehicle in very quickly, and once the mechanic had determined the problem, Steve explained the information very thoroughly. All told, I was in there no more thn 40 minutes. Great service, great price. More
by Ramp0810
Employees Worked With
February 11, 2013
Oak Lawn Toyota's service department always goes out of there way to explain exactly what needs to be done to my vehicle and the costs associated. Haven't had a bad experience there. of there way to explain exactly what needs to be done to my vehicle and the costs associated. Haven't had a bad experience there. More
by KK14
Employees Worked With
June 05, 2012
Replaced a cabin filter on wifes canary..charged he 50.00 for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did More
by et60629
Employees Worked With
unknown
February 08, 2012
From this dealership get everything in writing because verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, espec verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, especially when dealing with the dealership service department. More
by kevinbaer
Employees Worked With
Al Leon
