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2,221 Reviews of Oak Lawn Toyota - Service Center
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August 11, 2015
Trusted Advisor George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommen George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommending other options that saved money. I have a 2004 Camry with 155,000 miles that I bought new from Bob Spee, a great sales person. Oak Lawn Toyota beats Orland Toyota in sales and service ... hands down. More
by 3ToyFam
July 30, 2015
Can't beat Oak Lawn Toyota I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from everyone. They explain everything to you they are fair with pricing and they explain everything to you with servicing a vehicle. So believe me folks they do not forget their customers. They are a loyal dealership in my eyes. So thank you again Oak Lawn Toyota and we will be seeing you soon. Continue your hard work because it pays off. More
by Garfield-Ridge Al
July 29, 2015
Great Team Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appoi Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appointment. Out of the norm from prior visits which were much faster. I will return and hope the wait time is better! More
by mrd
Employees Worked With
Al Leon
July 24, 2015
Maintenance Check The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me kn The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me know the status, explained in detail my options, and had the car ready as promised. More
by MJQ
Employees Worked With
John in Service - Wednesday, 7/22., Al Leon
July 22, 2015
Always a good experience. Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that under Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that understands my particular car. Thus, I take my Highlander back to Oak Lawn every time I need service. I have always been treated with respect and courtesy. I will be back for a long time to come. More
by LovelyDay72
Employees Worked With
Al Leon
July 22, 2015
Great Service Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmo Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmosphere. The other staff, such as the cashiers, are always pleasant and welcoming. Whatever issue I am having an issue with my vehicle they're always willing to assist me in finding what the problem is. More
by DesertEyes
Employees Worked With
John McShane
July 09, 2015
Oil change I waited for over 3 hours for a oil change 07/08/15. I know other people called after I came in got a appointment before me. I expected my car to be r I waited for over 3 hours for a oil change 07/08/15. I know other people called after I came in got a appointment before me. I expected my car to be ready every minute. I do not think this is fair. More
by Tree
Employees Worked With
I do not know who worked on car
June 27, 2015
The BEST Toyota Dealership I live in Orland Park and not only did I buy my car from Oak Lawn Toyota but I always go there to get my service taken care of. The staff is honest a I live in Orland Park and not only did I buy my car from Oak Lawn Toyota but I always go there to get my service taken care of. The staff is honest and courteous and I know my car is in the best hands. I have personally dealt with the service department manager Al Leon and he has always gone above and beyond to help me out. I will be a customer for life and I would highly recommend this dealership! More
by dannpo123
Employees Worked With
Al Leon
June 16, 2015
Friendly, honest, but long wait. I have always loved the service center at Toyota Oak Lawn. They are honest, not pushy, and thorough. I had maintenance done on intake valves and fuel I have always loved the service center at Toyota Oak Lawn. They are honest, not pushy, and thorough. I had maintenance done on intake valves and fuel injectors since the car has over 85,000 miles, tire rotation, and oil change. Unfortunately, I was there for over 3 hours. More
by TraLaLa
Employees Worked With
Cesar Diaz
December 10, 2014
Toyota Doesn't Care 2yr/25K maintence warranty After taking my new vehicle under Toyota Care 2 year/25K mile warranty @ 20,000 miles, I was charged for "Throttle Body Cleaning" service. The dealer After taking my new vehicle under Toyota Care 2 year/25K mile warranty @ 20,000 miles, I was charged for "Throttle Body Cleaning" service. The dealer service manager indicated that it was needed without even looking at the vehicle? I was charged $104.00 for the supposedly free 2 year maintenance. I contacted Toyota headquarters & they indicated the dealer should have not considered the service as "required maintenance". HQ said was a dealership issue. The GM of service of Oak Lawn called me a few days to say it was only a recommended service. I indicated the Service mgr said it was needed at the time & should be under 2 yr./25K NEW car warranty. The GM was not concerned about my complaint. I will not be doing any future business with their deceptive service organization. They should rename it to "Toyota Doesn't Care" Maintenance warranty!!!! More
by NoMaxSatisifaction
Employees Worked With
Al Leon
