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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,215 Reviews

2,215 Reviews of Oak Lawn Toyota - Service Center

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September 06, 2015

Great quality service. Courteous and nice staff. I would definitely recommend this dealership for anyone who is buying a new car or having their car serviced. More

by lucky7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for reviewing your experience with Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family and we thank you for being a loyal member. Happy & safe driving!

August 14, 2015

Best, friendly informative service I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the More

by Florilandia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for reviewing your experience with Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family. We know recalls and waiting for repairs can be a pain but we truly thank you for your patience as it makes our job easier. We look forward to seeing you next time! Happy & safe driving!

August 12, 2015

Treated like family Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and ma More

by Marvsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane, Al Leon, Diana Colosimo Huber
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for taking the time to review your experience with Oak Lawn Toyota's Service Department. We value your business and we thank you for being an irreplaceable member of the Oak Lawn Toyota family. Should you have any questions in the future, please don't hesitate reaching out to us. Looking forward to seeing you soon! Happy & safe driving.

August 11, 2015

Competent, friendly, and helpful I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a rep More

by ScottG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Sep 16, 2015 -

Oak Lawn Toyota responded

We're so happy that John was able to give you tip to help stave off the $1500 replacement player! We're here to help and we truly appreciate your review. Thanks for being a loyal member of the Oak Lawn Toyota family. If there's anything else we can do for you, we're always around to gladly help! happy & safe driving.

August 11, 2015

Trusted Advisor George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommen More

by 3ToyFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Achter
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for taking the time to review your experience with Oak Lawn Toyota. We're honored to have you as a valued customer and we thank you for your business. It's great to read that George's guidance helped keep costs down and we're thrilled to see that after 100K miles and over ten years, your Camry is still working at optimum efficiency. Happy & safe driving!

July 30, 2015

Can't beat Oak Lawn Toyota I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from More

by Garfield-Ridge Al
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Leon
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for your continued support of Oak Lawn Toyota. We're honored to have you in our family and we thank you for taking the time to review your experience(s). Your kind words are humbling and remind us why we love being in this business. Looking forward to another twenty two years with you. Happy & safe driving.

Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for your continued support of Oak Lawn Toyota. We're honored to have you in our family and we thank you for taking the time to review your experience(s). Your kind words are humbling and remind us why we love being in this business. Looking forward to another twenty two years with you. Happy & safe driving.

July 29, 2015

Great Team Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appoi More

by mrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for taking the time to review your experience with Oak Lawn Toyota. We're terribly sorry that your last visit took longer than expected and we will work hard to ensure you don't have to deal with that again. Thank you for being a valued member of our Oak Lawn Toyota family. Happy & safe driving!

July 24, 2015

Maintenance Check The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me kn More

by MJQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service - Wednesday, 7/22., Al Leon
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for reviewing your experience with Oak Lawn Toyota's Service Department. We're thrilled that yours has been a positive one and we thank you for sharing it online. We're honored to have you in our Oak Lawn Toyota family and we thank you for your continued support. Happy & safe driving.

July 22, 2015

Always a good experience. Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that under More

by LovelyDay72
Recommend Dealer
Yes
Employees Worked With
Al Leon
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for your continued support of Oak Lawn Toyota. We're honored that you keep coming back to us and we thank you for sharing your experience online. We work hard to give our customers excellent customer service and we're happy that you're receiving that from our team. Thank you for being a valued member of our Oak Lawn Toyota family. Happy & safe driving.

July 22, 2015

Great Service Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmo More

by DesertEyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Sep 16, 2015 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your experience with Oak Lawn Toyota to the online masses. We're honored having you in our Oak Lawn Toyota family and we're thrilled that each face greeting you treats you with the utmost respect and courtesy. Should you have any questions in the future, we're happy to help you! Happy & safe driving.