2,215 Reviews of Oak Lawn Toyota - Service Center
Great quality service. Courteous and nice staff. I would definitely recommend this dealership for anyone who is buying a new car or having their car serviced. Courteous and nice staff. I would definitely recommend this dealership for anyone who is buying a new car or having their car serviced. More
Best, friendly informative service I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the fact that they were able to tell me what was needed and got right down to taking care of my vehicle... Thanks OLT I'll definitely be returning. More
Treated like family Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and ma Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and make me feel welcome and valued. I can't imagine brining my car elsewhere! More
Competent, friendly, and helpful I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a rep I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a replacement is $1,500, but to talk to John in the service department. John told me that one thing I should try first is to disconnect the battery, so that the radio resets. Depending on the problem, might work...might not. I did this, and so far the radio's working fine. Too early to tell for sure that the problem is gone, but I'm happy that I was given something to try. Thanks for the tip. To me, this is service above and beyond. More
Trusted Advisor George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommen George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommending other options that saved money. I have a 2004 Camry with 155,000 miles that I bought new from Bob Spee, a great sales person. Oak Lawn Toyota beats Orland Toyota in sales and service ... hands down. More
Can't beat Oak Lawn Toyota I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from everyone. They explain everything to you they are fair with pricing and they explain everything to you with servicing a vehicle. So believe me folks they do not forget their customers. They are a loyal dealership in my eyes. So thank you again Oak Lawn Toyota and we will be seeing you soon. Continue your hard work because it pays off. More
Great Team Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appoi Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appointment. Out of the norm from prior visits which were much faster. I will return and hope the wait time is better! More
Maintenance Check The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me kn The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me know the status, explained in detail my options, and had the car ready as promised. More
Always a good experience. Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that under Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that understands my particular car. Thus, I take my Highlander back to Oak Lawn every time I need service. I have always been treated with respect and courtesy. I will be back for a long time to come. More
Great Service Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmo Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmosphere. The other staff, such as the cashiers, are always pleasant and welcoming. Whatever issue I am having an issue with my vehicle they're always willing to assist me in finding what the problem is. More