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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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January 05, 2016

"Excellent service" Oak Lawn Toyota has amazing customer service. They are extremely professional and treat their customers with the utmost respect. Every time I get my c More

by princess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar and Paul., Al Leon
Jan 28, 2016 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family and we thank you for your continued loyalty. We work hard to give our customers excellence in customer service and we're thrilled that it translates into respect and professionalism for you. Happy & safe driving.

January 02, 2016

Great People I have been a customer for several years. Bob Spee is a great salesman. Answers any questions. Helpful and fair. John McShane in service is great. But More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McShane, Al Leon
Jan 28, 2016 -

Oak Lawn Toyota responded

Thank you for your continued loyalty to Oak Lawn Toyota. We're honored to have you in our OLT family. On behalf of Bob in sales and Al and John in service, we truly thank you for your business. Should you have any questions in the future, you know we're here to help you. Happy & safe driving!

December 17, 2015

Never dissapointed I needed to address some protection care on my 2009 Avalon. Once again, Rob Halderson knocked it out of the park. On the service side. John McShane al More

by Persnickity customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane, Rob Halderson
Jan 28, 2016 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family. We agree with you 110% that we're fortunate to have such a wonderful team. We're thrilled that Rob & John take excellent care of you and we truly appreciate your words. Happy & safe driving!

December 02, 2015

Avalon service Our Avalon just turned 10 years old and has always been serviced at Oak Lawn Toyota. The last few visits, Paul Dechant has taken care of all the vehic More

by coppenlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dechant
Jan 25, 2016 -

Oak Lawn Toyota responded

Thank you for taking time to review Oak Lawn Toyota. We're thrilled to have you in our Oak Lawn Toyota family. Happy birthday to your 10 year old Avalon! On behalf of Paul and the Oak Lawn Toyota team, we truly thank you for your loyalty and we're happy to read that you're being well taken care of. As you know, we're here to help should you have any questions. Happy & safe driving!

November 23, 2015

Excellent customer service! Oak Lawn Toyota has amazing customer service. They are extremely professional and treat their customers with the utmost respect. Every time I get my c More

by satisfied customer :-)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travois Powers, Al Leon
Jan 25, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota and the service department. We are honored to have you in our Oak Lawn Toyota family and we thank you for your kind words. We work hard to give our customers the best customer service experience possible and we're thrilled that's what you've received. Should you have any questions, please don't hesitate reaching out to us. We value your opinion and your business. Happy & safe driving!

November 20, 2015

Service Juan Vasquez was awesome and very informative. I originally went to Continental Toyota and they tried to charge me twice as much for the work I needed More

by Kennymo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
Jan 25, 2016 -

Oak Lawn Toyota responded

Thank you so much for taking the time to write about your experience with Juan and the Oak Lawn Toyota team. We're truly honored to have you in our Oak Lawn Toyota family and we can't wait to see you in the future. Should you have any questions, please don't hesitate reaching out to us. Happy & safe driving!

November 20, 2015

Great Service Their service department is great. All were very professional. They called me to update me on the work needed on my car, gave me the details, and foll More

by Mquinn59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 25, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to write your review. We're honored that your experience was a positive one and we truly appreciate your business. When you come to Oak Lawn Toyota, you're dealing with family. And on behalf of Cesar and the team, we thank you for your loyalty and your kind words. Should you have any questions, please don't hesitate reaching out to us. Happy & safe driving!

Jan 25, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to write your review. We're honored that your experience was a positive one and we truly appreciate your business. When you come to Oak Lawn Toyota, you're dealing with family. And on behalf of Cesar and the team, we thank you for your loyalty and your kind words. Should you have any questions, please don't hesitate reaching out to us. Happy & safe driving!

November 08, 2015

Great Service department. Oak Lawn Toyota's service department is great! The staffs are very professional and helpful. They inspected/checked the brakes system and replaced on More

by Toyota51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Nov 24, 2015 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota, and specifically, our maintenance department. We're thrilled that you receive excellent service and we thank you for your business. Should you have any questions in the future, please don't hesitate reaching out to us. Happy & safe driving.

November 05, 2015

Sienna service I want to commend John McShane in Service. Got our van in quickly and repairs were done well. We have purchased two vehicles from OLT and found them t More

by RayWheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Nov 24, 2015 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family and we thank you for your business. We're thrilled that John McShane takes excellent care of you and truly appreciate your purchase of two vehicles from us. Should you have any questions in the future, please don't hesitate reaching out to us. Happy & safe driving!!!!

October 24, 2015

Recall items I was treated with the up most respect . I've never been treated this well from any other dealership that I've been to. Truly a pleasure to have my More

by Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Leon
Nov 24, 2015 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota. We work hard to give our customers excellence in customer service and we're thrilled to read that you were received that. Thank you for being a valued member of the Oak Lawn Toyota family. Happy & safe driving.

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