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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,215 Reviews

2,215 Reviews of Oak Lawn Toyota - Service Center

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June 05, 2016

Always Dependable I have been driving Toyota's since 1991 and wouldn't think of bringing my vehicle for service anywhere else but Oak Lawn Toyota!!! Convenient hours a More

by Michele Guzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane & Eric Erickson
Jun 29, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota, Michele Guzik. We're honored to have you in our Oak Lawn Toyota family and we're truly grateful for your loyalty. Thank you for your many years with us. Should you have any questions in the future, please don't hesitate reaching out to us. As always, happy & safe driving!

May 17, 2016

Service This is a great dealership. I always take my car there for service. You can book your own appointment on line. The service people are friendly and hel More

by Mmoy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Jun 02, 2016 -

Oak Lawn Toyota responded

Thank you for taking time to review Oak Lawn Toyota, Mmoy12. We're truly grateful to you for your loyalty and thrilled you like our online appointment booking! As you know, we're here to help you should you need anything. Happy & safe driving.

May 17, 2016

Satisfied Customer Customer satisfaction guaranteed when dealing with Oak Lawn Toyota. Trustworthy, honest and helpful. Always looking at ways to help the customers the More

by Ms. Wiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Diaz , Al Leon
Jun 02, 2016 -

Oak Lawn Toyota responded

Thank you so much for taking time to review your experience with Oak Lawn Toyota and our Service Department. You have bestowed upon us the most generous review and we're truly grateful for your kind words. Thank you for being a loyal member of our Oak Lawn Toyota family. Happy and safe driving.

May 09, 2016

Great service! Great service as usual. Repaired faster than I anticipated! The parts that had to be ordered came in the next day. Drove in two days later and they we More

by cmolnar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geroge
Jun 02, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with our Service Department, cmolnar. We're eternally grateful to you for your business and appreciate your kind words. We're also happy to read that the service was finished promptly! Thank you for being a loyal member of our Oak Lawn Toyota family. Happy & safe driving.

April 14, 2016

Tacoma service My vehicle was finished a lot sooner than I expected. Top notch mechanics and personnel working there. Very clean shop. Very friendly and informative More

by Stephen Casper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Jun 01, 2016 -

Oak Lawn Toyota responded

Thank you so much for reviewing your Service experience at Oak Lawn Toyota, Stephen Casper. We're happy to read that your vehicle got done quicker than expected and we thank you for complimenting our mechanics and staff--we must agree, they're fantastic. As a valued member of our Oak Lawn Toyota family, we're always here to answer any questions you should have. Happy & safe driving.

April 13, 2016

Service with a smile As always, the service is great and quite kindly. The service system is very good, the acceptance to me being there is overly comfort, with me there. More

by pczech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
Jun 01, 2016 -

Oak Lawn Toyota responded

Thank you for taking extra time out of your day to review your experience with Oak Lawn Toyota's Service Department, pczech. We're glad to read that your continued service with us has been a positive experience. We value you as a member of our Oak Lawn Toyota family and we thank you for your loyalty. Happy & safe driving.

March 22, 2016

Should check the brakes I did not get my brakes taken off and checked. How do I know how much millimeters I have left? Also, my windshield wiper fluid was not topped off. I f More

by Mike@1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mcshane
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota. Please check your inbox so we can discuss in detail how we can right our wrong. Thank you.

February 27, 2016

Quick and Thorough Service Not only did they take me right away, but the service rep checked for any recall notices and recommended service. Everything was taken care of effic More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota, Joan. We're honored to have you in our OLT family and thank you for your loyalty to us. We're thrilled that Al Leon and the rest of the service department took excellent care of you. Continued happy & safe driving.

February 23, 2016

Great Service I called the service center,and asked a question about my car door making a noise when I opened it.I spoke to John who told me to bring it in,and he More

by happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to write about your experience with Oak Lawn Toyota, and specifically, John. We're thrilled that John took excellent care of you by diagnosing and walking you through the repair process. Thank you for your loyalty to Oak Lawn Toyota. We're honored to have you in our OLT family. Continued happy & safe driving.

February 21, 2016

oil change Waited almost 3 hours. Got up and finally ask how much longer and he tells me he already called my name and they have been paging me. I don't know who More

by Marilyn Whiting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember his name
Mar 23, 2016 -

Oak Lawn Toyota responded

Hello Marylin, thank you for reviewing your experience with Oak Lawn Toyota. On behalf of our service team, I sincerely apologize that you had to wait longer than necessary. Please feel free to ask for me, Christina Colosimo, upon your next service visit and I will ensure your experience goes much more smoothly and efficiently. You can e-mail me with any questions at christina.oaklawntoyota@gmail.com with any questions. We work hard to make our customers happy and we truly appreciate your loyalty to OLT. I would be honored to have the opportunity to right our wrong. Thank you.

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