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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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October 09, 2016

First class service Anytime I've ever had to have any repairs or normal service done to my car, Oaklawn Toyota has been my only choice... I'm about six years into dealing More

by Noble_colin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
Apr 13, 2017 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family and we thank you for your 6+ years of loyalty. We're glad that Juan and the team take great care of you and we look forward to seeing you at your next visit. Continued happy & safe driving.

September 27, 2016

Awesome-ness I love this location..... this is my first car... but I will always refer people to them just for the respect and quickness in all they do! More

by Jbcamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan, Al Leon
Apr 13, 2017 -

Oak Lawn Toyota responded

Congratulations on the purchase of your first car! We're thrilled to read everything went well for you and we welcome you into our Oak Lawn Toyota family with open arms. We hope you're still enjoying your vehicle and we're here should you have any questions. Continued happy & safe driving!

September 13, 2016

Loyalty & Honesty I have bought and had my vehicles serviced at Oak Lawn Toyota since 1993. Whether purchasing or receiving maintenance on my vehicles at Oak Lawn Toyot More

by Garfield-Ridge Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Achter III Service advisor, Mark Girlich, Al Leon
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you so much for taking the time to review your experience(s) with Oak Lawn Toyota. We are truly honored to have you in our Oak Lawn Toyota family and we look forward to the next 23 years. Thank you for your loyalty-for servicing your vehicle and purchasing from Oak Lawn Toyota. We are humbled. Continued happy & safe driving.

September 07, 2016

general maintance I have been getting my car serviced here for a few years. It can be a bit of a wait so make sure to make a appointment. That said they are reasonably More

by J. Brewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you so much for your continued support and loyalty to Oak Lawn Toyota. We appreciate your candid review and thank you for taking the time to write one. As you know, we're always here should you have any questions in the future. See you at your next oil change! Happy & safe driving.

August 10, 2016

Great Long-Term Relationship I have leased several cars from Oak Lawn Toyota over 20+ years and everything about the experience has been wonderful. Just yesterday I had a flatteni More

by collegeprofnorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you so much for your loyalty to Oak Lawn Toyota, collegeprofnorm. We are honored to have you in our Oak Lawn Toyota family for over twenty years and we're happy to read that you were able to get a quick tire fix when you needed it. Thank you for your continued business. Happy & safe driving.

August 06, 2016

2001 Camry Service - Bob L is The Best I've been taking my car to Oak Lawn Toyota Service Department since 2001 when I bought my car at Oak Lawn Toyota. All the guys in the service dept are More

by toyotagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, John, Juan and Bob L.
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you so much for your loyalty to Oak Lawn Toyota. We're are honored to have you in our Oak Lawn Toyota family and completely agree with you-our Service Department is the BEST! Happy & safe driving.

August 05, 2016

"Great service" I always get excellent service at Oak Lawn Toyota. The service department is very efficient which is why I always return for service. My latest experi More

by lovemycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Achter, John McShane during most recent visit, Al Leon
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you for taking time to write about your experience with our Service Department, lovemycar. We're thrilled to read that your latest experience was just as positive as the others. We appreciate your loyalty to Oak Lawn Toyota and are happy to have you in our Oak Lawn Toyota family. Happy & safe driving.

August 05, 2016

I had the feeling I was being ripped off 2nd time with service Dept., info given, put into computer and told, 1st time, no service necessary, but the next day service taken care of. 2nd time More

by reynolds70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Barrix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Capelle, Al Leon
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you so much for taking the time to review your experience with Oak Lawn Toyota. We're sorry that your experience was not a positive one. We work hard to give our customers excellent customer service and we take full responsibility when a customer's experience isn't up to our impeccable standards. It appears there was a series of miscommunication along the way. Please respond to our private message to clear up the issue. Thank you so much for your patience as we work together to resolve the issue.

July 28, 2016

Excellent service Everyone at this dealership is wonderful from the sales to service to the cashier. My latest experience with them was at service. I was in and out in More

by Carrie Echols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Leon, Shawn Gasaway
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota, Carrie Echols. We're honored to have you in our Oak lawn Toyota family. We're thrilled that your recent service visit was a great experience and we thank you for using us when it's time for a check up. Should you have any questions in the future, we're here to help you. Happy & safe driving.

July 22, 2016

Peace of Mind I have been an Oak Lawn Toyota customer since 1998 owning thus far two Camrys. I retain vehicles for the long-term. A Camry, also if properly taken More

by Angela27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Achter III (latest appointment), Cesar Diaz, John McShane, Juan Vazquez, Toyota Technicians (prior servicing appointments), Al Leon
Sep 20, 2016 -

Oak Lawn Toyota responded

Thank you so much for your continued loyalty to Oak Lawn Toyota, Angela27. We are honored to have you in our Oak Lawn Toyota family and we thank you for taking the time to write about your experience(s) with us. You are the type of vehicle owner we love to see: you know that a Toyota is built to last when properly cared for and we're happy that you can work with our Service Department to keep your Camry running for a long time. As you know, we're here to help should you have any questions in the future! Happy & safe driving.

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