2,221 Reviews of Oak Lawn Toyota - Service Center
Great customer service The customer service was excellent. The timely manner was exceptional. Anytime I'm in Chicago needing Toyota service, it would only be Oak Lawn Toyota The customer service was excellent. The timely manner was exceptional. Anytime I'm in Chicago needing Toyota service, it would only be Oak Lawn Toyota. More
Always great service The service department always gets me in quickly. They are easy to talk to and I feel that they have my best interest in mind. Rather than pushing to The service department always gets me in quickly. They are easy to talk to and I feel that they have my best interest in mind. Rather than pushing to get extras done right away they let me know what is going to need attention in the future and how much it is going to cost. More
Excellent Service....Always! George was my Service person, and I am totally satisfied with the work done on my car. He is patient and explained everything that needed to be done a George was my Service person, and I am totally satisfied with the work done on my car. He is patient and explained everything that needed to be done and why. The wait was shorter than expected, and the price was what he quoted. I wish I knew who my Mechanic was, to thank him also. I have been taking my car there for service for years. It's almost 13 years old and runs perfectly, thanks to the wonderful maintenance and personalized care I receive from Oak Lawn Toyota. More
Not very happy I made an appointment to have a safety recall fixed(rear seatbelt issue). I was told it'd take an hour but the day of the repair it took three and a h I made an appointment to have a safety recall fixed(rear seatbelt issue). I was told it'd take an hour but the day of the repair it took three and a half hours! I asked to have my windshield wiper fluid filled and it wasn't. I discovered a nail in my tire and was told it was unpatchable so I needed a new tire! I was told I drive a rare car which is bizarre since I drive a RAV4 sport and therefore a tire would be $330 plus tax!! I obviously declined. Took my vehicle to Toyota in Hodgkins three days later where I got a new tire for $225, my windshield wiper fluid filled, a complimentary car wash and they even rotated my tires at no cost since my tread was a bit worn. I won't be going back to Oak Lawn Toyota. More
Top Notch Staff and Service Department I have always received friendly, professional service. Yesterday I had the pleasure of dealing with Juan Vazquez. He came back to me with the diagnose I have always received friendly, professional service. Yesterday I had the pleasure of dealing with Juan Vazquez. He came back to me with the diagnosed problem and luckily it was covered under my extended warranty. More
OIL CHANGE The service department is very professional. My mechanic, DON PETERS is the reason that I have had my car maintained @ Oaklawn Toyota for the past 2 The service department is very professional. My mechanic, DON PETERS is the reason that I have had my car maintained @ Oaklawn Toyota for the past 20 years. I will keep going there as long as he is part of their GREAT service department. More
Excellent Customer Service My family and I have been loyal Toyota customers for years! From simple questions to purchasing a new car the service at oak lawn Toyota is phenomenal My family and I have been loyal Toyota customers for years! From simple questions to purchasing a new car the service at oak lawn Toyota is phenomenal! More
In early - out early I came in early because I forgot the time agreed on. Was out within an hour. Great Service for working people that do not have two cars. I came in early because I forgot the time agreed on. Was out within an hour. Great Service for working people that do not have two cars. More
Nice job once again Once again excellent job and experience with the service department at Oak Lawn Toyota, I brought my Ford F-250 in for servicing. Yes I said my Ford Once again excellent job and experience with the service department at Oak Lawn Toyota, I brought my Ford F-250 in for servicing. Yes I said my Ford into Toyota. I must say I get some funny looks when I pull in and ask the porter if this is the Ford dealership. Anyway I have been bring my truck in there for a few years now because of the excellent service they have done on all my Toyotas I have bought over the years. I hadn't realized that they service all makes and model cars. My truck needed some repairs on my 4-wheel drive system and I was completely satisfied with the work, the technician, the service writer and service manager. My truck was done on time as promised. I would highly recommend Oak Lawn Toyota for any car repairs you might have More
Toyota Oak Lawn is my preferred place for business Since I bought my Toyota Scion XB back in July of 2009 from Toyota Oak Lawn dealership, my preferred place for maintenance is Oak Lawn location only. Since I bought my Toyota Scion XB back in July of 2009 from Toyota Oak Lawn dealership, my preferred place for maintenance is Oak Lawn location only. Every service scheduled is a first- class service: attention to customers' concerns, professional approach, knowledge, quality of work, and friendliness. I would highly recommend Toyota Oak Lawn to other Toyota cars owners. More