Oak Lawn Toyota - Service Center

I had two issues with my tundra. Got charged twice for diagnostic test. Really? You can’t hook it up once and see both problems? Scammers diagnostic test. Really? You can’t hook it up once and see both problems? Scammers More

When I took my car in for an oil change in June and November, I was told that I needed a new cabin filter. When I told the associate that I had had one a few months prior, he could only say ‘oh’ . This November, I was told that I needed a new cabin filter. When I told the associate that I had had one a few months prior, he could only say ‘oh’ . This leads me to believe that either it hadn’t really been done before, or that was just proof that services are offered that are not needed just to make money. More

Keith is my vehicle's primary care agent. He realigned my oil change and tire rotation visits without my having to mention it. He is very thoughtful, efficient, and compassionate. oil change and tire rotation visits without my having to mention it. He is very thoughtful, efficient, and compassionate. More

Repairs on my 2007 Toyota Camry Filters changed, tires rotated, oil change. Handled in a timely manner and courteously. I only came in for an oil change, but I ask them to look over Filters changed, tires rotated, oil change. Handled in a timely manner and courteously. I only came in for an oil change, but I ask them to look over everything make sure my car was OK. They very efficiently did what I asked. More

Great service Great service. Friendly knowledgeable staff. Wait time was good too. Car done when promised. Waiting area clean. Coffee and water available. Te Great service. Friendly knowledgeable staff. Wait time was good too. Car done when promised. Waiting area clean. Coffee and water available. Television there to view. More

My Sequoia I was very disappointed in the diagnostic that the service person told me. All this time bringing my Sequoia in for service now all at once all of the I was very disappointed in the diagnostic that the service person told me. All this time bringing my Sequoia in for service now all at once all of these issues. Toyota is putting lengthly time on repairs that is not true! It doesn't make sense that the closest dealer that has a Serpentine belt is in Indiana! Billions of dollars and Toyota won't stock them because there isn't a demand. Now the customer has to wait a day and leave my truck while they go fetch a belt, I don't think so. Not even able to offer me another Sequoia until mind is repaired. To high with repair cost! I am considering going back to my mechanic to do my repairs. The service person giving me the wrong cost for my repairs! More than not I come in for one thing and its always all these other things need repair. Sounds very suspect to me. A hour and 30 minutes for replacing a belt? No! Way! The customer should only be charged for the time needed not the preset time! My service with Toyota is coming to a end! More

Great service Great people #1 AAAAA++ Brought my 2015 4Runner in for service Friday, as I pulled in met the new service manager Juan Vazquez young man that has much knowledge very personab Brought my 2015 4Runner in for service Friday, as I pulled in met the new service manager Juan Vazquez young man that has much knowledge very personable, nice to see a young man that knows how to treat longtime customers, then into service office where Frank Nash was the service writer another asset to Oaklawn toyotas team of professionals, then noticed all the young technicians, some new faces after talking to them about my vehicle they definitely have the advanced knowledge needed in the era of computer controlled vehicle problems! My vehicle was serviced, on time and completed expeditiously, again in the competitive world of vehicle service they stand above the crowd. If you proper, honest service Oaklawn Toyota proves why they are still around and ready to sell and after the sale take care of your vehicle, the best! Also talked to my salesman Bob Spee and Mark Girlich another part if the team who we will be dealing with soon to buy another new long lasting Toyota! More

Serivce Review We were in Evergreen Park for a family function and then on our way to a trip to Texas when we had a problem with our Rav 4. We went in at 7 am on Ma We were in Evergreen Park for a family function and then on our way to a trip to Texas when we had a problem with our Rav 4. We went in at 7 am on March 12th and Oscar Rivera the Service Advisor was able to help us and we were on our way by 9 AM. Oscar was so professional and helpful. We really appreciate how fast he was able to help us. It sure made our trip much easier. Thank you so much. More

Radio Blues 2015 Entune radio froze at 40,000 miles. Toyota offered a $600/$400 split Al wouldn't agree to deduct the $79.00 diagnostic fee. 2015 Entune radio froze at 40,000 miles. Toyota offered a $600/$400 split Al wouldn't agree to deduct the $79.00 diagnostic fee. More