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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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February 18, 2017

My service experience My husband and I have bought our last three vehicles at Oak Lawn Toyota.. everybody has always been so personable and helpful. It feels like family th More

by angie k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George in service, Victoria Colosimo, Al Leon
February 09, 2017

Honest Service Shop I had a grinding coming from my brakes leading up to my appointment. Wouldn't you know it, the day of service it stopped. Still decided to keep my app More

by Turnkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan , Al Leon
Apr 19, 2017 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota. We're thrilled to read that Juan took excellent care of you and your vehicle. And we're relieved to read that there was nothing wrong with your brakes. Continued happy & safe driving!

February 04, 2017

New brake pads installed efficiently. As always, took me in at my appointment time. Did the work expeditiously. Showed me the before and after pads, as I asked (out of curiosity). Th More

by Julie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George at the service counter.
Apr 19, 2017 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota, Julie P. We're honored to have you in our Oak Lawn Toyota family and we thank you for your loyalty to us. We're thrilled to read that the team is friendly, expedient, and fair. Continued happy & safe driving!

February 02, 2017

awesome service Have been working with the folks at Oak Lawn Toyota for years and there is no where else I will take my cars for service...they are fair, friendly and More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Apr 19, 2017 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota, Tim. We're honored to have you in our Oak Lawn Toyota family and we thank you for your loyalty to us over the years. Continued happy & safe driving.

January 30, 2017

He went the "extra mile." I brought my car in for an oil change and found out it needed brakes. I've been bringing my car(s) into Oak Lawn for about 24 years. I've had John More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Apr 19, 2017 -

Oak Lawn Toyota responded

Thank you so much for your generous review of Oak Lawn Toyota, Kate. We're honored to have you in our Oak Lawn Toyota family and we're thrilled to read that John took excellent care of you. Your loyalty over the past 24 years is astounding and we're humbled by your support. Continued happy & safe driving!

January 23, 2017

oil change Very nice service and nice people, quickly done. I brought this in Friday evening and picked it up Saturday morning. Professional and efficient serv More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Apr 19, 2017 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota, Mary. We're honored to have you in our Oak Lawn Toyota family and we thank you for your loyalty to us. Continued happy & safe driving.

January 21, 2017

OUTSTANDING!!! Over the years, our family has bought many a vehicle from Oak Lawn Toyota and the folks here have always been extremely fair, willing to work with you More

by GZDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Al Leon, Mike Henery
Apr 17, 2017 -

Oak Lawn Toyota responded

Thank you so much for your generous review of Oak Lawn Toyota, GZDZ. We're truly honored to have you in our Oak Lawn Toyota family and we thank you for your loyalty over the years. Fifteen vehicles is extraordinary and there may never be enough words to adequately share how much we appreciate you and your family. We also thank you for using our Service Department. You have many other choices and you continue to use us--thank you very much. Continued safe & happy driving!

January 19, 2017

Service experience I called for an appointment because I was having some car problem. John Mcshane answered. He was simpler he told me to come in in spite there were v More

by GM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Apr 17, 2017 -

Oak Lawn Toyota responded

Thank you for your generous review of Oak Lawn Toyota, Gopal. We're honored to have you in our Oak Lawn Toyota family and we thank you for visiting our Service Department. We're thrilled to read that John McShane took excellent care of you and your vehicle and that he treated you with kindness and took care of your vehicle in a prompt manner. Continued happy & safe driving.

January 18, 2017

Professional and efficient service Great service not fond of the up sales that's being sold. I.e. Brake fluid needs changing just by touching it. Please I'm sure there's a testing syste More

by Hg
Recommend Dealer
Yes
Employees Worked With
Al Leon
Apr 17, 2017 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota, Hg. We're honored to have you in our Oak Lawn Toyota family and we thank you for your loyalty to us. We're sorry our brake fluid changing process wasn't properly explained to you but brake fluid requires changing every 30,000 miles, or three years, whichever comes first. If you have any questions or concerns in the future, please don't hesitate reaching out to us. Continued happy & safe driving.

January 12, 2017

Always Excellent I have leased my cars and had them serviced at Oak Lawn Toyota for over 20 years and have always had excellent service from everyone. More

by collegeprofnorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Halderson, Al Leon
Apr 17, 2017 -

Oak Lawn Toyota responded

Thank you for your loyalty to Oak Lawn Toyota over the past twenty years. We're honored to have you in our Oak Lawn Toyota family and we thank you for your review. As you know, we're here should you have any questions in the future. Continued happy & safe driving!

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