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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,218 Reviews
Call Service Center (708) 435-2205

2,218 Reviews of Oak Lawn Toyota - Service Center

Sort by
July 12, 2023

We loved our salesman. He was not pushy, very patient and knowledgeable. Excellent communication skills too. More

by meghan.kellam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come!

July 10, 2023

BAD SERVICE,, THEY SCRATCH MY CAR DOOR, THEY CHARGE ME $426 COULDN’T FIX IT, More

by Edgar cabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

July 05, 2023

I’ve written several reviews about this dealership and I always say the thing! I think they do an outstanding job. Sal is the greatest!! More

by Reggie A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sal here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

July 03, 2023

Service didn’t look into the service issue I had. I still have the same problem that I had before I went to them. More

by 4Runner For Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Osuch
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Jul 07, 2023 -

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

July 02, 2023

Went very smoothly, kind customer representatives, overall good first experience for a routine maintenance appointment More

by cassidywall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Oak Lawn Toyota responded

Cassidy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 02, 2023

I really like it, very much! The service was excellent. I would go back for more. More

by JAYCBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! Frank and our team sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Jul 03, 2023 -

JAYCBAN responded

Thank you very much.

July 02, 2023

Frank Nash very nice and helpful . As for service center — I’m Unsure if they sometimes recommend services that are unnecessary . The labor cost is astronomical! Do the mechan More

by Cheryl MRDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

June 30, 2023

They had the patience to order a new 2023 LE Corolla with the features I wanted. More

by 2023 Corolla LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the name of the man that presented the new car protection packages he should get 5 stars also, Vito Dinella
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Jul 03, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2023 LE Corolla! Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Jul 03, 2023 -

2023 Corolla LE responded

My email address is hickmancarl7@gmail.com

June 29, 2023

Went in to ask a questions regarding making an appointment about an oil change, and Scott said if I had time, he could get me in right then. I believe they were thorough, and wait time was minima More

by SCARYHOUSE1031
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I think his name was Scott *****
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Jun 30, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 29, 2023

Went there for oil change but they didn't have the correct oil for my 2000 4Runner. I talked to the service manager and he said he could use the oil over the counter from the parts department to servi More

by anthony.hall51
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Oak Lawn Toyota responded

Anthony, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. We will be reaching out to you today to further discuss your visit and the extra charge on your bill. Thank you for your patience and understanding! Juan Vazquez, Service Manager

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