Oak Lawn Toyota - Service Center

I usually deal with Steve Hertogs on any issues I might have, from buying a new car to having my car serviced. He is awesome and goes out of his way for his customers have, from buying a new car to having my car serviced. He is awesome and goes out of his way for his customers More

The waiting area was spaced well for social distancing and someone sanitized the area while I was there. I have no complaints about the service done on my car. It’s running good. and someone sanitized the area while I was there. I have no complaints about the service done on my car. It’s running good. More

The service department is the greatest I’ve ever seen. I’ve been here several times over the years and I have yet to be disappointed. I’ve been here several times over the years and I have yet to be disappointed. More

Even through this pandemic, my service advisor, Sal, and his colleagues were very professional. My issue was explained and resolved in a timely manner. Thanks! his colleagues were very professional. My issue was explained and resolved in a timely manner. Thanks! More

Very nice professional staff. Always addresses and answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff. answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff. More

I don't know how a scheduled free service always end with me paying for something ,on a fairly new vehicle . It's always recommended, I'm told ! me paying for something ,on a fairly new vehicle . It's always recommended, I'm told ! More

I have serviced my car at Toyota for many years, as well as purchasing my cars. Whenever my car needed repairs, the staff has always been polite, helpful and honest. I recommend having Toyota service y as purchasing my cars. Whenever my car needed repairs, the staff has always been polite, helpful and honest. I recommend having Toyota service your car. All questions and concerns get addressed in a professional manner. More

Staff is always courteous, service department listens, doesn’t oversell . The sales staff has been there for a long time and strive to provide solid service. doesn’t oversell . The sales staff has been there for a long time and strive to provide solid service. More

Thanks everyone was great @ Oak Lawn Toyota in the end. I called initially during the week for a service appointment. The service representative told me that unfortunately the computer system was down and t called initially during the week for a service appointment. The service representative told me that unfortunately the computer system was down and to call back later. I called the next day to service and midpoint of scheduling my Saturday 830am appointment the service representative said we had a bad phone connection because he could no longer hear me nor could I hear him anymore. He requested I call back. I called the next day and all of the Saturday service slots were filled. I explained my experience with trying for days and was told to come early and be ready to wait. I did just that and was thoroughly pleased with the outcome and feedback about the vehicle. Thanks ever so much everyone. I am grateful it all worked out. More

Generally satisfied with the service at this location. The service desk people are very customer focused at the beginning of the process. Decent overall experience The service desk people are very customer focused at the beginning of the process. Decent overall experience More