Oak Lawn Toyota - Service Center

I am from another state. I came in for my regular service and dealt with Sal. He was extremely professional and was very personable. He kept me informed from start to finish. I was given a 45 minute window. and dealt with Sal. He was extremely professional and was very personable. He kept me informed from start to finish. I was given a 45 minute window. They went over that but not by much and I did not mind. I saw the same thing with all of the other employees. My only real complaint is that after I saw the cashier, I had to retrieve my own vehicle. This is very minor. It would have been better if the vehicle was delivered to me personally, but a very minor detail. Overall, I had a great experience. More

Very courteous and explained the status of my vehicle in detail. The social distance is in tact and very clean to be in for a service. detail. The social distance is in tact and very clean to be in for a service. More

I started bringing my car to Oak Lawn Toyota based on recommendations from my neighbors. I have brought my car in twice without an appointment and they were accommodating and serviced my car. Very frie recommendations from my neighbors. I have brought my car in twice without an appointment and they were accommodating and serviced my car. Very friendly staff. More

Excellent customer service. Dan always called for an update and worked with my insurance. Definitely taking my vehicle back at this location for future maintenance. update and worked with my insurance. Definitely taking my vehicle back at this location for future maintenance. More

I got in to the dealer and was directed where to park. They were very friendly and I did not have to wait long for service. They were very friendly and I did not have to wait long for service. More

Sorry, I can not even give one star to this dealer. They have the worst service. I took my truck for service two weeks ago. They charge a lot almost 3000 . They called me after first week to pick it up. I c have the worst service. I took my truck for service two weeks ago. They charge a lot almost 3000 . They called me after first week to pick it up. I couldn’t take it out of the dealer parking lot when my truck just stop working. I left it again for another week . They said it was ready I went and the truck did the same. After 17 days they finally said, they found the problem but they want to charge even more. I have 3 weeks that I can not use my truck to work and paying interest for the amount they charge in the beginning and Now they want more money. Unacceptable!!!! Do your job right! And then charge for something that is worthy. More

Very fast and efficient service. Very courteous and excellent customer service through and through. They were very thorough with their work and inspection process. Nice excellent customer service through and through. They were very thorough with their work and inspection process. Nice More

Oak Lawn Toyota has been my dealership and service department since 1997. Will go to no other place for my car. I trust them with my car. department since 1997. Will go to no other place for my car. I trust them with my car. More

I usually deal with Steve Hertogs on any issues I might have, from buying a new car to having my car serviced. He is awesome and goes out of his way for his customers have, from buying a new car to having my car serviced. He is awesome and goes out of his way for his customers More

I spoke with Sal over the phone and then came in to sign up for the Toyota Care Plan. He was very helpful and answered all my questions. Very happy with the service I received. up for the Toyota Care Plan. He was very helpful and answered all my questions. Very happy with the service I received. More