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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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June 17, 2020

All of the people at total are professional, friendly and sincere when explaining what is wrong with my car. I would recommend my friends to come. More

by liciajohnson24
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vasques, Service Manager

June 16, 2020

I have been coming to this dealership for over 20 years I am very impressed with the service and the great reputation that this dealership has. I will recommend and continue to come for service, please offer More

by opjunior1
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Jun 17, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vasques, Service Manager

June 15, 2020

Oak Lawn Toyota provides excellent customer service from the service department to the sales personnel. I will never go anywhere else. They are always courteous and professional. More

by RODRIGUEZ0127
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Munoz
Jun 16, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

June 13, 2020

On the first day, Patrick was my service provider; with him oil change and tire rotation took 2 1/2 hours! The second day when driving I got the “brake override system failure” code which was very scary... More

by LEINAD1971
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick from Service -
Jun 14, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, you were unhappy with your last visit. If you would like to further discuss your concerns, feel free to contact me at your convenience. Juan Vasques, Service Manager

June 12, 2020

Great Service From the moment I pulled my car, I was greeted with “be with you soon”. Person in service dept was very pleasant and smiled, even with the mask on. Yo More

by darlenestokes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2020 -

Oak Lawn Toyota responded

Darlene, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vasques, Service Manager

June 10, 2020

The service department was very professional and accommodating the girl who answered the phone was very polite and Bob Spees is always there for any problem More

by M_ATHANASIOIU
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Oak Lawn Toyota responded

It's great to hear that Bob and the service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vasques, Service Manager

June 08, 2020

Another Great Job Performed on My Automobile I made an appointment and took the car in and everything went just perfect. I received an estimated time for the completion and they were right on th More

by P1Winfrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jun 08, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that Dan took such good care of you. We look forward to working with you again! Juan Vasques, Service Manager

June 06, 2020

Came in for a factory maintenance on my Camry. Service was great and my maintenance was done faster than other locations I’ve visited. Would come back and recommend to others. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Danny! We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

June 05, 2020

Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience More

by Enriqueevazquez17
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review, Enrique! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

June 04, 2020

The agent was very knowledgeable about my issues and I felt good with him information to me . He shared work that need to be done . I like this place of service More

by MYERSCHRISTOPHER57
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

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