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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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July 07, 2020

Was so happy to see John back! He’s been my guy since I started coming to Oak Lawn Toyota and is super helpful. Appreciate him so much! More

by Marlene R
Recommend Dealer
Yes
Employees Worked With
John McShane
Jul 07, 2020 -

Oak Lawn Toyota responded

Marlene, thank you for your review and kind words for John! We're happy to hear he and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

July 07, 2020

Great customer service, Keith was awesome at getting my vehicle serviced. The Mgr. Juan followed up to check on my experience and asked if I needed anything else. He also updated me on a previous inquiry I More

by MURPHY.LORI84
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McShane, Jack Makselan
Jul 08, 2020 -

Oak Lawn Toyota responded

Thank you, Lori, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vasques, Service Manager

July 07, 2020

Recall went smoothly everyone very professional and thank u to joe was glad tp have this recall taken care of in a swift manner and get it done quickly More

by andreabiondi1957
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Oak Lawn Toyota responded

Hello, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

July 05, 2020

Good service, Dan did a great job of explaining the repairs and the service’s needed and what needs to be done as so as possible. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 06, 2020 -

Oak Lawn Toyota responded

Hi Chuck, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

July 04, 2020

Quick and courteous service, although I am doubtful that there is much of an inspection. I will keep coming back though. I believe in the product. More

by keith_paszek
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 06, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience, Keith! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

July 04, 2020

Great service was in & out. Always very helpful & courteous. Always a pleasure to deal with. Did not have to wait and everything was very clean. More

by JNORBOT
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vasques, Service Manager

July 03, 2020

Professional, courteous, and convenient. My salesman John Beris met me in Service and handled my appointment from start to finish. John is professional and very personable. Keith Stadler was More

by Btuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jul 06, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keith, John, and the rest of our team, and we look forward to working with you again. Juan Vasques, Service Manager

July 03, 2020

Problem solved and done quickly.Recall on airbags. Will definitely return for other services.Glad that the problem was resolved and returned home and feel safe now that it has been taken care of. More

by m.rohan
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vasques, Service Manager

July 02, 2020

I was told of the repairs that were needed they were done in a proper time. I was back on the road and sure that my car is in good working order. More

by mjp
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Oak Lawn Toyota responded

Hello MJP, We appreciate your business Keith and our team looks forward to serving you again soon! Juan Vasques, Service Manager

June 30, 2020

very professional the service people are very helpful and professional and they finished fixing my car right on time. i was there a week ago for a recall More

by hadeelaliyan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vasques, Service Manager

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