2,221 Reviews of Oak Lawn Toyota - Service Center
Disappointed that I wasn’t informed about the charge for service on my lease. Thought is was covered under Toyota care. Will be shopping elsewhere service on my lease. Thought is was covered under Toyota care. Will be shopping elsewhere More
Unprepared Took my car in for 2 recalls. Told them the recalls I was coming in for. One recall was fixed. No one ordered the part for the second recall. I now ha Took my car in for 2 recalls. Told them the recalls I was coming in for. One recall was fixed. No one ordered the part for the second recall. I now have to make a second appointment to get the recall work done. Inconvenient. More
Bad experience, went to the dealership 3 times for the same problem. Terrible experience waiting time was 6 hours and was not compensated for anything by management same problem. Terrible experience waiting time was 6 hours and was not compensated for anything by management More
I’m very upset with how Oak Lawn Toyota has dealt with I’m very upset with how Oak Lawn Toyota has dealt with me during this pandemic. I missed the last two Scheduled maintenance due to the pandemic and I’m very upset with how Oak Lawn Toyota has dealt with me during this pandemic. I missed the last two Scheduled maintenance due to the pandemic and I ended up having to pay $76 because I missed it by three weeks More
A dealer that's been in business a LONG time. Have never had a problem. Service department backs up their work. Easily located on 95th street in Oak Lawn. had a problem. Service department backs up their work. Easily located on 95th street in Oak Lawn. More
I had a blow out in the expressway and had my car towed to the dealership. Frank was very helpful and friendly and he made sure my car was serviced quickly. to the dealership. Frank was very helpful and friendly and he made sure my car was serviced quickly. More
Entire staff in the service department is great from the moment they greet you though when they deliver your keys at the end. I am a Toyota guy because of this. Special shout out to Patryk, even when I’m no moment they greet you though when they deliver your keys at the end. I am a Toyota guy because of this. Special shout out to Patryk, even when I’m not working with him he takes the time to say hello and make sure things are going well. Thanks again Oak Lawn Toyota More
Recall on my 2017 for a harness replacement I did have to stand in line in a busy check-in for about 10 mins,, but I got taken right at my scheduled 9AM appointment time. They said about 1 1/2 h I did have to stand in line in a busy check-in for about 10 mins,, but I got taken right at my scheduled 9AM appointment time. They said about 1 1/2 hrs wait. It was good for me to find a social distancing seat in the more quiet waiting room. They finished just under the time. More
It is near house and take it easy to go there. They have system to take care then make it fast and I feel drive safe after service. system to take care then make it fast and I feel drive safe after service. More
I appreciate the excellent service from Oak Lawn Toyota dealership. I received great customer services from Joe and JJ in service department. Keep up the good work. dealership. I received great customer services from Joe and JJ in service department. Keep up the good work. More