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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,207 Reviews

2,207 Reviews of Oak Lawn Toyota - Service Center

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October 31, 2024

He is always so polite and explains things so you understand them. He acts like he truly cares. More

by BSBLL05M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 30, 2024

Amazing! He is always informative and ready to give you his personal attention. He is a professional in his field. More

by faguilar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

October 28, 2024

Service with Frank Nash was outstanding. He's a knowledgeable professional who guided me with the repair and maintenance issues that I had. He was really helpful and explained what needed to More

by mc10532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

October 06, 2024

Clean offices, Everyone I spoke with was friendly, helpful and knowledgeable. Scheduling delivery of my RAV 4 was easy and delivery time was as promised. More

by suzie6
Recommend Dealer
Yes
Employees Worked With
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Gasca
Oct 08, 2024 -

Oak Lawn Toyota responded

Suzie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

September 16, 2024

When I got there the there was no one in the office to check you in when they did get there told us to wait because they were short handed also it took for them to start on my vehicle.in my opinion they s More

by OHRODZILLA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

September 12, 2024

Always a pleasure to come in to Oak Lawn Toyota! The team is the reason! Sal is great! They always take care of me! More

by DAMOD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sal delivered such a great experience! Juan Vazquez, Service Manager

August 30, 2024

I have been doing business with Oaklawn Toyota for at least 30 years. Over those years I have bought a number of cars for myself, and my children and I have recommended Oak Lawn Toyota to many friends. More

by rbaker14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your loyal business and look forward to continuing to serve your automotive needs! Juan Vazquez, Service Manager

August 27, 2024

Great service-frequent updates. I dropped my car off before work and it was done by 10:30 am even though my appointment was for 1pm. More

by jmgray66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

August 27, 2024

Sales person was very informative and made sure I was aware progress on the car. More

by reddygale50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 21, 2024

Joe was efficient, and explained the additional work that I needed done. However, while I was sitting in the waiting room it was amazing to hear how many customers also needed their brake fluid replaced and More

by ocallaghan.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joseph and don't hesitate to let us know if we can further assist. Juan Vazquez, Service Manager