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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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July 16, 2020

All of the staff were courteous. They followed the rules with regard to chair placement and masks. Some workers were doing a lot of cleaning surfaces. The mechanics did good work on my car. I’m very satisfi More

by szurekkathleen
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 17, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

July 16, 2020

Oak Lawn Toyota Service Department does very good work. The workers are very friendly & helpful. I would recommend my family and friends to go here. More

by DOREEN1128
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Oak Lawn Toyota responded

Doreen, Thank you so much for your kind words regarding your recent experience working with Joseph, and for taking the time to leave us this wonderful feedback! Juan Vasques, Service Manager

July 16, 2020

Excellent service providers!!!From the time I ordered Excellent service providers!!! From the time I ordered car parts until the mechanics diagnosed my car, everyone was empathic and courteous. I really More

by fayokocha
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Jul 17, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

July 16, 2020

Excellent response to my needs....very helpful in providing a vehicle while my van was recalled due to fuel pump.Juan service manager was awesome getting me taken care of...Frank Nash followed throug More

by RHARLEYTEACHER
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vasques, Service Manager

July 16, 2020

Great service and great employees in all departments thank you easy to make my appointment. My sales man John beris always goes out of his way to help me with anything More

by NICKLAMNATOS
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber, Patryk Kilch
Jul 17, 2020 -

Oak Lawn Toyota responded

Hello, Thank you so much for your excellent review of John and the team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vasques, Service Manager

July 15, 2020

I was treated with kindness, concern and I felt as if I was royalty, if all businesses were as professional as Oak Lawn Toyota we would have a stress free country! More

by Swestbrook
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 17, 2020 -

Oak Lawn Toyota responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vasques, Service Manager

July 15, 2020

The appointment was quick and easy. I was told my vehicle would be ready within the hour and it was. Keith was helpful in looking up other services my vehicle may be up for. More

by MAIRA14
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith took good care of you. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

July 14, 2020

I went in to get an oil change and the premium check up, and it went well. The service was fast and efficient. They also notified me that my car is in good health. More

by Dashaun
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Jul 15, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

July 12, 2020

Over all good, was told the incorrect time to be there for service. 7am during the week 730 on the weekend. Mixup, all is forgiven More

by karenw7350
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jul 13, 2020 -

Oak Lawn Toyota responded

Thank you so much, Karen, for your kind words, and for taking the time to leave us this great feedback! Juan Vasques, Service Manager

July 12, 2020

Very pleased with service requested. Service tech very courteous and supplied update. Waiting room prepared for social distancing. Great job! Always receive courteous contact thanks More

by judy.geovanes
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Oak Lawn Toyota responded

Thank you, Judy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vasques, Service Manager

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