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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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August 14, 2020

Great job fast service, glad to have Toyota certified tech doing the maintenance , they even inspected car and found another issue covered by the warranty More

by r.ekhart
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Aug 15, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

August 12, 2020

Fabulous.Smart, kind, honest sales department.Superior Fabulous. Smart, kind, honest sales department. Superior management and customer relations. Smart, sensible, professional service dept. Kind, help More

by Mahcapron
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Aug 12, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 09, 2020

Unexpected service problem, OakLawn Toyota assisted me as soon as the need arosed in a timely manner. Keith, my service person was very helpful. Thank you! More

by EOSEYES
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Oak Lawn Toyota responded

Thank you for your business and for this review. We're happy to hear Keith and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 09, 2020

Oak Lawn Toyota is the best in town. They make me feel like family. I came in to make an appointment for brake pads. They were able to take me when I came in and they finished within the hour. Good job! More

by pameladenise327
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 08, 2020

The service was good, quick.I was given the 10% The service was good, quick. I was given the 10% discount, I was glad for it. After repair driving car felt much better. Thank you! Lucia Rami More

by lucia Ramirez
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2020 -

Oak Lawn Toyota responded

Lucia, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 08, 2020

Unfortunate outcome I visited the service department at Oak Lawn Toyota for a routine oil-change. Unfortunately due to the service I had received at a previous dealership More

by revedg1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for sharing your review! It's a pleasure to know that our team was able to assist you with your oil change. We're very sorry to see, however, that you didn't have the best experience at our dealership. I will take care of your next oil change. Would you mind sending us a message with your full name so that I can put the oil change on your account? Thank you so much for your feedback, Juan Vazquez, Service Manager

August 07, 2020

I received great service. The communication was good and my truck was done when promised. Everything worked as promised. Appointment was nice and early in the morning More

by STEFANBURT
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 06, 2020

I have had nothing but great service. During my visit, Joe kept me up to date on the progress of serving my vehicle. He took me out to my vehicle to show me the issues I was having with my vehicle. I a More

by kgosa
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 06, 2020

All I have to say is, every time I come in for anything, especially for service, I always have an amazing experience. Thank you all for all you do! More

by omarlen999
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Henery, Patryk Kilch
Aug 08, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 06, 2020

After over 35 years of doing service with them it is the most promising an excellent dealership. I will refer and have been referring people. More

by easylean5
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Aug 09, 2020 -

easylean5 responded

i have been dealing with toyota for over 25 years and there has never been a more highly experienced dealer ship, with such quality service and the outstanding people behind Toyota. i only deal with one business and the is Toyota that satisfies my need. on the scale they have and 10 and more.

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