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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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August 25, 2020

I had a flat tire on a work day it was a 100 degree day. I walked in Toyota without an appointment and received Great service, quick and efficient . More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us, Mary. We are so glad we were able to provide such efficient service. We will share your comments with our team and look forward to working with you again. Juan Vazquez, Service Manager

August 25, 2020

I just came in to have a 2nd key made. Mr Nash and a service gentleman behind the counter near the cashier were so accommodating to make sure I got what I needed. With that service I’ll be sure to chec More

by Illonalewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Oak Lawn Toyota responded

Illona, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad that Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 25, 2020

The excellence of the Oak Lawn Toyota Service Department is the reason my family has returned to purchase our cars there for decades. Many thanks to Frank this time for helping me with my tire emergency wi More

by nolanfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Oak Lawn Toyota responded

Nolan, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 23, 2020

John and his Team were efficient, friendly and courteos during my maintenace visit! I appreciated the expedient service as I did not have an appointment! More

by penguinlvk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richerme
Aug 24, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and the rest of our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 23, 2020

In and out a head of appointment time Came in for oil change a little early and was out before my appointment time so was very happy More

by danny103157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot Gentlemen’s name who took care of me , Daniel Schnur
Aug 24, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Danny. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 22, 2020

The service has always been excellent. The staff will explain what the problem is with ur vehicle and give a estimate, repair it if possible and u r on your way. I have never had a issue with the repair More

by earsel53
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 22, 2020

Great customer service . I love coming to Toyota because they are so friendly and get the job done in a timely matter. Will come again More

by VERNLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 22, 2020

My car was serviced in a very timely manner. Joe was extremely pleasant and informative. This was my first experience with the service department and I was impressed. More

by ECOSTELLO0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 22, 2020

So far this Toyota dealership has been good to me. I have bought two cars from them. The location is not far from my house. More

by MRENGINEER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Aug 23, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 22, 2020

The Toyota dealership in Oak Lawn is amazing. Everyone is so helpful and the service is high quality. My family and I have been coming here for over twenty five years. Thank you for your great service. More

by Amani W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny , Mark Girlich, John Richerme
Aug 23, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you, Amani. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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