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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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August 20, 2020

Today took my 2020 Rav4 into the service department, at Oaklawn Toyota when I drove in and I was met by Colin, a Young man who immediately welcomed me, then he proceeded to put coverings inside of my vehic More

by tbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin, Mark Girlich
Aug 21, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 19, 2020

Was unhappy with service, price mis quoted cost was almost doubled. Service department should have known what type of battery was need prior to quote More

by mleeseb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Sep 06, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit? Juan Vazquez, Service Manager

August 19, 2020

Great dealership to deal with! I have purchased all my cars from Oak Lawn Toyota through out the years! Service department is awesome! You need to check them out. More

by GLEENERMAN
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 18, 2020

Fast friendly service. Appointments always available at the customer's convenience. Service manager Juan is super polite and courteous. He is great with customers. I'm always very happy with my service at More

by Lilbit935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 18, 2020

I received excellent Service yesterday.The waiting time was perfect. I like that distance was observed in the waiting area due to COVID.Also The waiting area is quiet, clean and not crowded. More

by rjperisee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Aug 19, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 16, 2020

I always get awesome, Friendly, professional, timely service EVERY TIME I go in. I feel like they have my bet I teretat heart.Toyota on 95th rocks!! More

by DOTVALENTINE
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Aug 17, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 15, 2020

I am satisfied with the service that I received at Oak Lawn Toyota. The technicians were able to fix the conditions of my car and inform me of issues that needed to be taken care of. More

by JSPeck886
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 15, 2020

Great Service Mr. Cassello was professional and courteous. He was also helpful and knowledgeable regarding a question I had regarding my husband's 2010 Corolla emi More

by debjan1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 15, 2020

Joe and Sal are very nice to work with and helpful and a pleasant to work with for me. Joe and Sal do a great job for Oak Lawn Toyota. Thank you More

by Murnee1209@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

August 15, 2020

Making an appointment was a little difficult. John Carnivele intervene on my behalf. Service vacated my A/C and recharged with Freon. The charge and pressure held. The unit now blows cold air. More

by jjanovjak
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 17, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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