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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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August 30, 2020

Frank Nash was awesome! This is my first time giving review after an oil change service in my 20 years of driving. The dealership has great customer service overall. More

by Sukkszeto619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Oak Lawn Toyota responded

It's great to hear that Frank was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 29, 2020

Fast service professional people always. I am treated respectfully every time I visit. My mirror was broken and they fixed it perfectly. Thank you Oaklawn Toyota. Social distancing is being practiced More

by Linmaxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Aug 30, 2020 -

Oak Lawn Toyota responded

Lin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph, Sal, Daniel, and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 28, 2020

I currently own 4 Toyota’s- family vehicles.Consistent I currently own 4 Toyota’s- family vehicles. Consistent service experiences keep me coming back to this dealership. I recommend purchasing and servic More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 28, 2020

I brought my car in for an oil change. It was completed in a timely manner and I they had an extra coupon for me too!! More

by Picture-perfect78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 28, 2020

Service is good and appointments are easy to make. If parts need to be ordered they are usually in one or two days later. Have been dealing with you guys since 2002 and am usually satisfied. More

by sonny3988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Aug 29, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 27, 2020

Very friendly service staff. Kept me informed on the status of my vehicle due do the extended time frame. Updated me on all the inspections done on my vehicle. More

by msnrh1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 27, 2020

Courteous and professional service is always the norm at Oak Lawn Toyota. I have purchased two vehicles over the years at Oak Lawn Toyota and have never been disappointed! More

by Toyota Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch, John Richerme
Aug 27, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 27, 2020

Employees were welcoming, polite and gave good instructions about the process. Dan was efficient, finding the information about my car and communicating my car issues. More

by PH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 27, 2020 -

Oak Lawn Toyota responded

Hi, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Dan here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 26, 2020

Patrtryk fit me in the schedule to bring my car in the next day for service on a nail in my tire. Joseph took me to the service area to show me the worn treads in 2 tires and advised I need new tires for More

by Benita Ingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Aug 27, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Patryk had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 25, 2020

I can’t believe how quickly the work was completed! This is my first time using the service department and am very satisfied! This is my first Toyota. More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 25, 2020 -

Oak Lawn Toyota responded

Thank you so much for choosing Oak Lawn Toyota. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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