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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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August 22, 2020

So far this Toyota dealership has been good to me. I have bought two cars from them. The location is not far from my house. More

by MRENGINEER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Aug 23, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 22, 2020

The service has always been excellent. The staff will explain what the problem is with ur vehicle and give a estimate, repair it if possible and u r on your way. I have never had a issue with the repair More

by earsel53
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 22, 2020

The Toyota dealership in Oak Lawn is amazing. Everyone is so helpful and the service is high quality. My family and I have been coming here for over twenty five years. Thank you for your great service. More

by Amani W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny , Mark Girlich, John Richerme
Aug 23, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you, Amani. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 21, 2020

Oil change and tire rotation completed without incident. Routine check also completed. The performance of your safety check help to keep my Camry running at maximum performance. More

by edougadams
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Aug 23, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

August 21, 2020

My tire light went on this was the second time I went in for the issue in a week. It was finally taken care of. More

by slpalomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The porter was very friendly
Aug 23, 2020 -

Oak Lawn Toyota responded

Hi, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 21, 2020

Called at 230 was put right in at 340!!! Tire done and out in 35 minutes. Very happy and will refer other Toyota owners and this looking for a Toyota!!! More

by TAMMIECIPRIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Oak Lawn Toyota responded

We are very happy, Tammie, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 20, 2020

Good service — in years past I would pick up my car and it was also washed with clean floor mats —- I guess that’s no longer part of the “service” More

by SLMFEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Aug 21, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your car's service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Juan Vazquez, Service Manager

August 20, 2020

They give quick and reliable service, And everyone is very courteous and professional. They all are quite patient and take the time to answer all questions. More

by Donnie Mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Aug 21, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Donnie. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 20, 2020

Service department is great. Everyone friendly and take time to explain what needs to be done to vehicle. Very patient in explaining any questions I may have. More

by dgsdas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 20, 2020

Friendly people, great service . They took the time to explain everything to me. Work was completed quickly and professionally. Also, clean environment made me feel safe. More

by Prux64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Aug 21, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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