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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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September 05, 2020

Can't not remember the gentleman that took care of me. Butt he was very nice. There was actually nothing wrong with my car. The child lock was on which cause my window not to work More

by Toyota Avalon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're glad to hear that our team was able to help. We will share your comments with them, and we look forward to working with you again! Juan Vazquez, Service Manager

September 05, 2020

I have had maintenance and repair work done on numerous occasions at this dealership. The work has always been done correctly and in a timely manner. The staff have always been friendly and helpful. Pricin More

by michaelingersoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Oak Lawn Toyota responded

Michael, thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 05, 2020

The service writer and mechanic was very professional and explain to me everything about issues with my vehicle and also the mechanic went thru all of my car mechanical issues too More

by jorzech8179 hi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 05, 2020

We were walk-ins and the job was performed in last than 1 hour. Employees were a very efficent,the work done professionally. Very high quality job. We will recommend your dealership to our friends. Marti More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Sep 08, 2020 -

Oak Lawn Toyota responded

Thank you, Martin, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 04, 2020

The service staff was prompt and professional. My car was serviced and I was on my way in a timely manner. Sal is an absolute gentleman. More

by kathy1708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 03, 2020

The service was prompt, courteous, and directed in dealing with my vehicle’s regular inspection and oil change. I appreciate how my time is valued, with a pick up and drop off service , and any work i More

by F Covello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Sep 05, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 03, 2020

Salesman John Beris, the Sales Management team, and the Service team always go above and beyond for me! Thank You Everyone for the service today! More

by Btuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert the porter is always very helpful and well mannerd., Mark Girlich, Patryk Kilch
Sep 05, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Bruno! We are so glad that John and the team had the opportunity to work with you to make your experience with us a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Jan 05, 2022 -

Btuno responded

Thank you to owner Ron Collossimo , John Carnivale, and the entire Oak Lawn staff who actually care about their customers. I recently helped my 85 year old aunt by a low mileage pre-driven auto. John Beris my salesman handled the whole transaction and went above and beyond. Ronnie and John C. thanked me for the opportunity.

September 03, 2020

Dan was super helpful and understood my budget! I was very stressed and he worked with me to make sure I got a new tire! More

by Floressamf38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 05, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 02, 2020

Always great service! The service department is always friendly and knowledgeable I never worry about my car because I know Oak Lawn Toyota will take care of it. More

by sue.urbanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 01, 2020

No solution to my problem has been found . When the maintenance department fails to find my problem I suggest stupid solutions Just wasting money I'm not satisfied with the standard of maintenance depa More

by Zeyad Alghazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Barrix
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 18, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to evaluate your experience with us, Zeyad! I enjoyed our phone call today and felt like it was productive. Please keep me updated on the status of your vehicle's MPG after your friend resets the battery. I am ALWAYS here for you should you need anything at all. Have a wonderful day! -Juan Vazquez Service Manager 708-423-5201

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